Summary
Overview
Work History
Education
Skills
Timeline
Generic

Greyson Whisnant

Iron Station,NC

Summary

The goal is to strive in an industry where there is room for growth, offering organizational skills, customer service, technology advancement, ability to work as a team or individually and thorough thought process that can make a positive impact to the companies work flow. Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Office Manager

American Land Corporation- Charlotte, Inc.
11.2020 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Personal Assistant

Choquette Properties
01.2019 - Current
  • Schedule client appointments for viewing
  • Arrange meetings with sellers and buyers
  • Design and produce web pages and flyers for new properties
  • Lead Generation calls (looking for business).

Server

Bad Daddy Burgers
01.2018 - Current
  • Provide customer service
  • Ensure quality of orders and food presentation
  • Multi-tasking to meet needs to all customers.

Administrative Assistant

Church Watson Law Firm
01.2015 - 01.2017
  • Assistant to four attorneys and all support staff
  • Responsible for receiving and processing all incoming payments to the firm, including cash, checks and credit cards
  • Pre-screened phone calls from clients and acting as liaison between clients and attorneys
  • Processed legal documents dealing with client/attorney privilege
  • Filed legal correspondences, pleadings and attorney notes (including all notes and documents needed in a civil or criminal law case)
  • Transported legal documents to and from other attorney offices and numerous courthouses in surrounding counties.

Sales Associate

Palm Beach Tanning
01.2015 - 01.2017
  • Key Holder
  • Customer service
  • Including commissioned sales of related tanning products
  • Inventory tracking, control and merchandising
  • Responsible for assisting customers with health advisories relating to UV light exposure.

Guest Relations

Killington's Restaurant & Pub
01.2013 - 01.2016
  • Primarily responsible for greeting guests
  • Assigning seating arrangements and controlling server teams work flow
  • Backed up server teams during peak business hours.

Education

High School Diploma -

William A. Hough Highschool
Cornelius, NC
02.2014

Skills

  • Inventory Control
  • Compliance Monitoring
  • Workforce Management
  • Billing
  • Customer Service
  • Account Reconciliation
  • Customer Relations
  • Financial Reporting

Timeline

Office Manager

American Land Corporation- Charlotte, Inc.
11.2020 - Current

Personal Assistant

Choquette Properties
01.2019 - Current

Server

Bad Daddy Burgers
01.2018 - Current

Administrative Assistant

Church Watson Law Firm
01.2015 - 01.2017

Sales Associate

Palm Beach Tanning
01.2015 - 01.2017

Guest Relations

Killington's Restaurant & Pub
01.2013 - 01.2016

High School Diploma -

William A. Hough Highschool

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Greyson Whisnant