Gricelda Cortez

*Bilingual

*Contributed to a positive working environment through effective communication with colleagues and support staff.

• Developed educational materials for patients regarding the importance of proper oral hygiene and aftercare following surgery.
• Evaluated new dental products, equipment, or tools introduced in practice which led to improved outcomes or increased efficiency in surgical procedures.
• Coordinated with other medical professionals such as anesthesiologists, making certain that all required pre-operative assessments were completed.
• Provided compassionate care to patients during sedation, monitoring vital signs and administering necessary medications as directed by the surgeon.
• Managed inventory of supplies, maintaining adequate stock levels for the clinic''s needs.
• Contributed to a positive working environment through effective communication with colleagues and support staff.

• Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
• Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
• Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
• Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
• Reduced appointment wait times, managing schedules efficiently for both surgeon and patients.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.