Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gricelda Hernandez

Chicago,IL

Summary

With a proven track record at Progressive Food Solutions, I excel in enhancing warehouse efficiency and safety, demonstrated through adept forklift operation and a commitment to meticulous inventory control. My strong teamwork and problem-solving abilities have significantly contributed to streamlining operations, achieving a notable reduction in product damage by over 30%.

Overview

16
16
years of professional experience

Work History

Dockworker

Saia LTL Freight
07.2024 - Current
  • Improved warehouse efficiency by organizing and maintaining a clean dock area.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Collaborated with team members to complete tasks efficiently, improving overall productivity.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Ensured accurate order fulfillment by verifying contents against packing slips before shipment dispatching.
  • Streamlined loading and unloading processes for faster turnaround times on shipments.
  • Supported warehouse operations by performing routine maintenance tasks such as sweeping floors or keeping dock areas free from debris.
  • Coordinated closely with supervisors to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
  • Expedited the shipping process with proper labeling and documentation of packages.
  • Reduced workplace accidents by implementing proper lifting techniques and adherence to safety guidelines.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Optimized storage space utilization by strategically arranging pallets and containers within the dock area.
  • Promoted a positive work environment by demonstrating strong communication skills and teamwork abilities.
  • Utilized various tools and equipment safely, including forklifts, pallet jacks, and hand trucks, resulting in efficient material movement throughout the facility.
  • Inspected cargo for signs of damage or loss and recorded discrepancies to bill of ladings.
  • Contributed to a decrease in damaged goods through careful handling and secure packaging practices.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Examined shipment contents and compared with records such as manifests, invoices or orders to verify accuracy.
  • Enhanced safety protocols by conducting regular inspections of equipment and workspaces.
  • Followed verbal and written instructions to properly move and ship products.
  • Facilitated timely deliveries by accurately sorting items according to destination routes or pick-up schedules.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
  • Operated computer systems and internal software to track and record cargo movements.
  • Inspected cargo for proper packaging to meet safety and security regulations.
  • Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
  • Operated cranes to safely move and load heavy items onto ships and trucks.
  • Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Managed warehouse operations and verified proper shipment procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Machine Operator

Progressive Food Solutions
02.2009 - 01.2025
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Contributed to reduced waste generation by implementing recycling initiatives within workspace.
  • Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
  • Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.
  • Elevated team morale and productivity by leading by example and providing support where needed.
  • Reduced operational costs, identifying and implementing measures to decrease energy and material waste.
  • Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
  • Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
  • Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
  • Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
  • Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
  • Improved product quality with thorough inspection and adjustment of machine settings.
  • Streamlined assembly line operations, resulting in smoother workflow.
  • Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
  • Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
  • Increased production efficiency by meticulously calibrating machinery before each shift.
  • Contributed to product innovation by suggesting improvements to machine settings for new materials.
  • Fostered team-oriented environment, training new operators on machinery and best practices.
  • Achieved significant reduction in setup times by developing quicker changeover procedures.
  • Enhanced operational efficiency, organizing workstations for maximum productivity.
  • Quickly shut down equipment in emergency situations following protocols.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Suggested specific ideas for process, productivity and safety improvements.
  • Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
  • Compiled reports analyzing performance data and presented findings and results.

Quality Control Inspector

Progressive Food Solutions
02.2009 - 01.2025
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.

Material Handler

Progressive Food Solutions
02.2009 - 01.2025
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Monitored warehouse to identify missing items, spills, and unusual activity.
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary.
  • Received and unpacked shipments and new equipment as directed.
  • Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Increased customer satisfaction by accurately and promptly processing orders.
  • Facilitated smooth warehouse operations, maintaining clean and organized work areas.
  • Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.
  • Reduced material waste by implementing sustainable handling and packaging techniques.
  • Improved safety standards, conducting thorough inspections of material handling equipment.
  • Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
  • Implemented barcode system for inventory management, streamlining tracking process.
  • Supported production line with timely material supply, keeping operations running without interruptions.
  • Optimized storage solutions, creating more efficient use of warehouse space.
  • Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
  • Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
  • Coordinated with logistics teams to ensure timely shipment of products, reducing delivery delays.
  • Maintained clean, orderly work environment free of hazards.
  • Ensured compliance with safety regulations, leading to reduction in workplace accidents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assisted in development of just-in-time inventory system, reducing overstock and associated costs.
  • Maintained accurate inventory levels to prevent stock outages, conducting weekly inventory audits.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.

Forklift Operator/driver

Progressive Food Solutions
02.2009 - 01.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Streamlined order processing by accurately updating inventory management software.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
  • Increased operational flexibility by obtaining certifications for various types of forklifts.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
  • Reduced product damage by adhering to strict handling and lifting protocols.
  • Promoted culture of safety, conducting informal peer training on forklift operation safety standards.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Improved team coordination, leading to faster loading and unloading times by effectively communicating with warehouse staff.
  • Streamlined order processing, organizing goods for easy access and quick dispatch.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Optimized fuel usage and maintenance costs by operating forklifts in economical manner.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
  • Streamlined inventory management by accurately logging movements of goods.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.

Shift Leader

Progressive Food Solutions
02.2009 - 01.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Developed training program for new employees, speeding up their integration into team.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Observed packing operations to verify conformance to specifications.

Education

13th Grade -

Farragut Career Academy
Chicago, IL

Skills

  • Warehouse safety
  • Dock equipment operation
  • Loading and unloading
  • Workplace cleanliness
  • Order picking
  • Shipping and receiving
  • Pallet jack handling
  • Safe equipment operation
  • Materials handling
  • Load security
  • Shipment tracking
  • Inventory organization
  • Hazardous materials handling
  • Product verification
  • Freight loading
  • Pallet handling
  • Hand-held device scanning
  • Cargo inspection
  • Container inspection
  • Freight handling
  • Inventory control
  • Hazardous materials
  • Mechanical aptitude
  • Cargo stabilization
  • Freight stacking
  • Dock operations support
  • Container loading and unloading
  • Shipment sorting
  • Freight counting
  • Forklift and pallet jack use
  • Damage prevention
  • Safety precautions
  • Willing to learn
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Lifting and sorting
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team collaboration
  • Machine operation
  • Hand and power tool operation
  • Material handling
  • Labeling and boxing
  • Truck loading and unloading
  • Warehouse operations
  • Order picking and processing
  • Wrapping and boxing
  • Assembly and production
  • Stacking and staging
  • Data entry
  • Visual inspection
  • Forklift operation
  • Assembly line work

Languages

Spanish
Elementary
English
Elementary

Timeline

Dockworker

Saia LTL Freight
07.2024 - Current

Machine Operator

Progressive Food Solutions
02.2009 - 01.2025

Quality Control Inspector

Progressive Food Solutions
02.2009 - 01.2025

Material Handler

Progressive Food Solutions
02.2009 - 01.2025

Forklift Operator/driver

Progressive Food Solutions
02.2009 - 01.2025

Shift Leader

Progressive Food Solutions
02.2009 - 01.2025

13th Grade -

Farragut Career Academy
Gricelda Hernandez