Gricelda Minden
Marietta,GA
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta
Marietta, Georgia
09.2024 - Current
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Esthetician
Kskin Korean Express Facial
Atlanta, Georgia
01.2025 - 03.2025
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Educated clients on proper skin care techniques according to individual needs.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Ensured compliance with state regulations related to sanitation and health standards.
- Greeted clients upon arrival to spa and provided information about services offered.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Developed a thorough understanding of available services by participating in training sessions.
- Maintained cleanliness of treatment room and equipment between appointments.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
Chiropractic Office Assistant
AICA Orthopedics
Atlanta, Georgia
02.2022 - 07.2022
- Maintained inventory of medical equipment used in the office.
- Maintained a clean and organized work area for optimal efficiency.
- Provided support to the chiropractor with patient care needs.
- Kept current on all HIPAA regulations related to patient privacy rights.
- Stocked supplies in exam rooms and waiting area as needed.
- Assisted with administrative tasks such as filing, faxing, scanning documents and mailing letters.
- Inputted data into electronic health records system accurately.
- Attended staff meetings regularly to stay informed about updates within the practice.
- Processed payments, invoices, credit card transactions and insurance claims.
- Performed light office cleaning duties including vacuuming, dusting furniture and emptying trash cans.
- Managed scheduling systems to ensure efficient use of time slots available for appointments.
- Answered phones, scheduled appointments and managed calendars.
Education
State License - Esthetics
International School of Skin, Nails, And Massage
Sandy Springs, GA07-2024
Skills
- Facial treatments
- Customer service
- Skin analysis
- Safety protocols
- Time management
- Patient education
- Front desk administration
- Scheduling
- Product recommendations
- Client relationship management
- Conflict resolution
- Patient care coordination
- HIPAA
- Client Consults
- Microdermabrasion
- Chemical Peel
- LED Therapy
- Facials
- Hair Removal
Languages
Spanish
Native/ Bilingual
Certification
- EPA 609 Certification
- Radiation Health and Safety Certification
- Esthetician License
Timeline
Esthetician
Kskin Korean Express Facial
01.2025 - 03.2025
Beauty Advisor
Ulta
09.2024 - Current
Chiropractic Office Assistant
AICA Orthopedics
02.2022 - 07.2022
State License - Esthetics
International School of Skin, Nails, And Massage