Gricelda Sanchez Fernandez
KENNEWICK,WA
Summary
Dynamic Med Tech with extensive experience at Royal Columbia Retirement, skilled in patient assessments and medication administration. Proven ability to enhance patient care through effective communication and adherence to HIPAA regulations. Committed to quality control and maintaining a sterile environment, ensuring optimal safety and compliance in all procedures.
Overview
2023
2023
years of professional experience
Work History
Med Tech
Royal Columbia Retirement
- Conducted routine diagnostic tests to ensure accurate patient assessments.
- Assisted in maintaining laboratory equipment to uphold safety and operational standards.
- Collaborated with healthcare professionals to support patient care and treatment plans.
- Documented test results and maintained accurate records for compliance and quality assurance.
- Implemented infection control protocols to enhance patient safety and reduce risks.
- Participated in quality improvement initiatives, ensuring adherence to regulatory guidelines.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
CNA
Royal Columbia Retirement Inn
01.2005 - 01.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
In Home Nursing
DSHS
03.2011 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Waitress Supervisor, Cashier, Server
El Fat Cat Grill
03.2011 - 01.2014
- Supervised daily operations of waitstaff, ensuring adherence to service standards.
- Trained and mentored new waitstaff on menu knowledge and customer service techniques.
- Coordinated staff schedules to optimize coverage during peak dining hours.
- Implemented efficient table management strategies, enhancing guest experience and turnover rates.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Conducted performance evaluations, providing constructive feedback to improve service quality.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Assisted in inventory management, monitoring stock levels and placing orders as needed.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
- Addressed customer complaints with empathy and efficiency, turning potential negative experiences into positive outcomes.
- Utilized feedback from customer surveys to make targeted improvements in service and menu offerings.
Education
Nursing, Phycology
Columbia Basin College
Pasco, WA06.2027
Skills
- HIPAA regulations
- Direct patient care
- Patient interaction
- Immunohistochemical testing
- Maintaining equipment
- Medical record documentation
- Patient vital taking
- Patient monitoring
- Sterilization techniques
- Specimen handling
- Patient assessments
- Specimen collection
- Quality control procedures
- Patient care coordination
- Medication administration
- Patient care documentation
- Patient stabilization
Languages
English and Spanish fluent in both languages writ
Native or Bilingual
Timeline
In Home Nursing
DSHS
03.2011 - 01.2023
Waitress Supervisor, Cashier, Server
El Fat Cat Grill
03.2011 - 01.2014
CNA
Royal Columbia Retirement Inn
01.2005 - 01.2013
Med Tech
Royal Columbia Retirement
Nursing, Phycology
Columbia Basin College