Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gricelda Vargas

Kennewick,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level secretary/Office assistant position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Liberty Lawns and Saw Shop

Ivan
05.2023 - Current
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer calls and emails to answer questions about products and services.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

SuperCuts

Nancy
01.2023 - 06.2023
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Answered phone calls and emails to schedule client appointments.

Rue 21

Shaun
01.2021 - 04.2022
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Certified Cosmetologist - Hair Design

Paul Mithchell School
Richland WA
06.2012

High School Diploma -

Chiefs
Moses Lake, WA
06.2008

Skills

  • Customer Service
  • POS Systems Expertise
  • Money Handling Abilities
  • Managing Multiple Tasks
  • Credit Card Payment Processing
  • Microsoft Word
  • Call Center Operations
  • Staff Training
  • Checking Inventories
  • Active Learning

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Liberty Lawns and Saw Shop

Ivan
05.2023 - Current

SuperCuts

Nancy
01.2023 - 06.2023

Rue 21

Shaun
01.2021 - 04.2022

Certified Cosmetologist - Hair Design

Paul Mithchell School

High School Diploma -

Chiefs

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Gricelda Vargas