Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gricelda Yebra

Whittier ,CA

Summary

Versatile HVAC Office Administrator with extensive experience in administrative operations, specializing in financial coordination and project oversight. Expert in QuickBooks and MS Office, with a flair for streamlining office efficiency. Commended for outstanding communication and the ability to liaise effectively with diverse teams. Adept at guiding office staff and handling regulatory compliance, underscored by a solid background in marketing and finance management. Dedicated to providing comprehensive support to senior management and technical staff, driving the seamless execution of office protocols.

Overview

13
13
years of professional experience

Work History

Office Administrator Coordinator

Matrix Air Balance
12.2010 - 01.2024
  • Proficient in QuickBooks and MS Office, enhancing operational workflows and financial management for HVAC services.
  • Execute accurate invoicing and ensure timely collection of payments, contributing to robust cash flow management.
  • Facilitate competitive vendor relations by efficiently managing bid submissions and responses, optimizing cost and service quality.
  • Prepare comprehensive financial statements, reflecting a clear financial picture to support strategic decision-making.
  • Serve as the primary liaison for subcontractors, engineers, and vendors, ensuring aligned objectives and timely project completion.
  • Lead and mentor office staff, promoting a culture of excellence and continuous improvement in HVAC operations.
  • Coordinate the acquisition of permits and schedule required inspections, upholding compliance with industry regulations.
  • Oversee project lifecycle, from initiation to closeout, ensuring meticulous adherence to project scope and timelines.
  • Maintain a well-stocked inventory of HVAC supplies by monitoring levels and managing timely procurement.
  • Direct the successful execution of office projects, aligning with company goals to enhance service delivery.
  • Provide administrative support to both management and field staff, streamlining processes for increased efficiency.
  • Support the service department by coordinating dispatches and handling administrative tasks, ensuring responsive customer service.
  • Engage in marketing initiatives, effectively communicating the value proposition of HVAC services to the target audience.
  • Embrace diverse roles including cross-training in related positions, demonstrating versatility and commitment to the company’s success.
  • Offer managerial support to direct supervisors and field technicians, underpinning the operational excellence of HVAC services.
  • Manage key administrative and bookkeeping functions, including Accounts Receivable, Accounts Payable, and Payroll, alongside maintaining organized filing systems.

Education

High School Diploma -

Inglewood High School
Inglewood, CA
06.2006

Associate of Science - HVAC Installation And Repair

Cypress College
Cypress, CA
06.2026

Skills

  • Financial Management
  • Technical Software Proficiency
  • Project Coordination
  • Regulatory Compliance
  • Team Leadership & Staff Supervision
  • Vendor & Stakeholder Communication

Accomplishments

Ownership Transition:

  • Facilitated a smooth ownership transition, maintaining operational continuity and client trust.
  • AABC Certification:

Drove the company’s AABC certification process, enabling participation in exclusive bidding opportunities.

  • QuickBooks Cloud Migration:

Orchestrated the migration of financial systems to QuickBooks Cloud, enhancing data accessibility and supporting remote work capabilities.

  • Operational Efficiency Improvements:

Implemented process optimizations that increased operational efficiency by 30% and reduced overhead costs.

Timeline

Office Administrator Coordinator

Matrix Air Balance
12.2010 - 01.2024

High School Diploma -

Inglewood High School

Associate of Science - HVAC Installation And Repair

Cypress College
Gricelda Yebra