Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Griceli Taveras

Freeport,NY

Summary

Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in Spanish with solution-oriented approach.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

Manhattan Restorative Health Sciences
New Hyde Park, NY
12.2020 - Current
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Sending medication and verifying pharmacy received it.
  • Faxing and emailing medical records.

PCA

Statcare Urgent & Walk-in Medical Care
Hicksville, New York
08.2020 - 12.2020
  • Collecting payments and deductibles
  • Ordering weekly supplies
  • Directing patients and cleaning rooms
  • Immigration packets going through what vaccinations and testing patients needs
  • CDL/DOT scanning forms and faxing over to Albany
  • Greeting patients making them feel welcome
  • Coordinating schedule.

Dental Assistant

Lara Mikhail
Freeport , New York
07.2011 - 10.2019
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

Education

Associate Degree -

Nassau Community College
Garden City, NY
05.2020

Skills

  • Verbal and Written Communication
  • Customer Service-Oriented
  • Attention to Detail
  • Computer Proficiency
  • Windows, MacOS, Microsoft Office
  • Experience in Soarian, Webconnect, Sunrise, Tele tracking and Allscripts
  • Billing and Invoicing
  • Relationship Building
  • Microsoft Office Suite
  • Experience in ECW and Waystar
  • Ability to deal effectively people and work in a team environment
  • Ability to multi-task
  • Able to master new skills quickly
  • Problem solving skills leadership
  • Able to work in fast paced environment
  • CPR Certified
  • Fluent Spanish speaker

Additional Information

References:

Available upon request

Timeline

Front Desk Receptionist

Manhattan Restorative Health Sciences
12.2020 - Current

PCA

Statcare Urgent & Walk-in Medical Care
08.2020 - 12.2020

Dental Assistant

Lara Mikhail
07.2011 - 10.2019

Associate Degree -

Nassau Community College

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