Microsoft Excel
Certifications
Griff Thomas
Stephens City,VA
Summary
Enterprising leader successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
7
7
Services Directed
10
10
Performance Awards
20
20
years of professional experience
Work History
District Manager
Aramark
VA/WV/MD/GA, USA
03.2014 - 10.2024
- Established ambitious goals for employees to promote achievement and surpass business and coordinated products, services and sales activities.
- Coached, developed and motivated team to achieve goals.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Supervised various locations, enforcing high-quality standards of operation.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Blogger
Griff Thomas Consulting
https://whatgreatleadersknow.com
10.2024 - Current
- Met with content editors to plan post subjects and publishing schedules.
- Publish regular pieces on Leadership to blog.
- Created dynamic graphics to accompany blog posts.
- Implemented SEO strategies to optimize web content for search engines.
- Connected and interacted with readers via email or message boards to address needs and ideas of audience.
- Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
General Manager Environmental Services
Aramark
Winchester, VA
03.2010 - 03.2014
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction. Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
General Manager
Sodexo
MA/NH/KY/TN/GA
01.1995 - 03.2010
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding safety standards.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Education
MBA -
Southern New Hampshire University
Manchester, NHBA - Business Administration
Westminster College
New Wilmington, PASkills
- Business and Operations Analysis
- Operations Improvements
- Leadership Development
- Profitability Optimization
- Project Management
- Strategic Planning
- Contract Management
- Financial Management
- Training and coaching
- Customer Relations
- Decision-Making
- Productivity Improvements
- Recruiting and Hiring
- Team Leadership
- Operations Management
References
References are available on request.
Certification
- Myers Briggs Facilitator
- Albert Einstein Institute Facilitator Training
- Serve Safe
- CHESP
Affiliations
- NAACP supporter
- ANTOS
Accomplishments
- Top Quartile Patient Satisfaction
- Client Satisfaction Excellence
- Exceptional Employee Experience and Retention
- Reduced Injury Rates by 100%
- Exceeded Profit and Revenue targets
- Over 50 Regulatory Surveys with zero defects
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePaid time offHealthcare benefitsStock Options / Equity / Profit Sharing401k matchPaid sick leaveTeam Building / Company RetreatsQuote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Software
Outlook
Power Point
Financial Analytics
Financial Forecasting
Data Base Management
Languages
English
Native language
Interests
Singer/Songwriter
Playwright
Blogger
Writer
Sports
Timeline
Blogger
Griff Thomas Consulting
10.2024 - Current
District Manager
Aramark
03.2014 - 10.2024
General Manager Environmental Services
Aramark
03.2010 - 03.2014
General Manager
Sodexo
01.1995 - 03.2010
- Myers Briggs Facilitator
- Albert Einstein Institute Facilitator Training
- Serve Safe
- CHESP
MBA -
Southern New Hampshire University
BA - Business Administration
Westminster College
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