Summary
Overview
Work History
Education
Skills
Timeline
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Griffin Braski

Smiths Station,United States

Summary

Experienced Assistant Director at Chick-fil-A with extensive knowledge in business operations. Demonstrating 9 years of expertise in business planning, operations, and team management, I have consistently contributed to the organization's success and growth. Recognized for strong leadership abilities and effective team-building skills, I consistently motivate and guide teams to achieve exceptional results. Proven track record of driving operational efficiency and delivering outstanding customer service, dedicated to ensuring the company's continued success.

Overview

12
12
years of professional experience

Work History

Assistant Director

Chick-fil-A
11.2023 - Current
  • Trained employees in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Utilized systems such as Excel, Inform, and other productivity systems to to ensure things such as food cost, training, inventory, and facilities maintenance etc. are all being executed effectively.
  • Manage teams of 10-25 people each shift while making sure systems are in place to run an efficient and effective operation ensuring customer satisfaction.


Assistant Director

Chick-fil-A
08.2021 - 11.2023
  • Responsible for running shifts both morning and at night
  • In charge of anywhere between 15 to 30 employees at a time
  • Did routine food safety evacuations to ensure the quality of food is the best it can be, and that customer satisfaction meets the company's standards
  • Held accountable for monitoring labor productivity, sales activity reports, and scores to ensure the store is running effectively.
  • Developed and Implemented strategies to help increase speed of service in the kitchen while maintaining proper food safety and quality.
  • Used systems such as Excel and Inform to keep up with training plans, food safety reports, and managing inventory.


Sales Manager

Summerland Outdoors
05.2020 - 09.2021
  • Responsible for managing 4 other salesmen and that they were meeting required sales goals each month
  • Also handled most in-store transactions to ensure customer satisfaction was the top priority.
  • Used Excel and QuickBooks to keep up with things such as, ordering new inventory, expenses, and sales reports every day.
  • Responsible for learning and training employees on new upcoming merchandise.

Supervisor

Chick-fil-A
03.2017 - 04.2020
  • In charge of training which required development of training plans and evaluations for new hires
  • Responsible for leading shifts both opening and closing,
  • Ensured money was correct and deposited right with the bank each night
  • coached the team on customer service, and creating an environment to self-motivate and grow other team members.


Team Leader

Chick-fil-A
02.2013 - 02.2017


  • Started out as a team member and worked my way up to team leader during my first year
  • Responsible for leading shifts of 5 to 10 people and ensuring that the kitchen was running as efficient as possible.
  • Responsible for cleaning the restaurant at night and ensuring that we set up the store for the next shift.

Education

General Business - Business Management

Point University
Lagrange, GA
10.2024

General Business -

Columbus State University
Columbus, GA
12.2018

High School Diploma -

Shaw High School
Columbus, GA
01.2015

Skills

  • 9 years in management
  • Conflict resolution
  • Self-motivated
  • Outstanding Multitasker
  • Problem Solver
  • Excellent attention to detail
  • Excellent Customer Service
  • Excellent Communicator
  • Data Analysis
  • Strategic Planning
  • Excel, QuickBooks, MS Office

Timeline

Assistant Director

Chick-fil-A
11.2023 - Current

Assistant Director

Chick-fil-A
08.2021 - 11.2023

Sales Manager

Summerland Outdoors
05.2020 - 09.2021

Supervisor

Chick-fil-A
03.2017 - 04.2020

Team Leader

Chick-fil-A
02.2013 - 02.2017

General Business - Business Management

Point University

General Business -

Columbus State University

High School Diploma -

Shaw High School

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Griffin Braski