Summary
Overview
Work History
Education
Skills
Technicalexperience
Accomplishments
Timeline
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Griffin Cooper

Los Angeles,CA

Summary

A seasoned specialist in computer technology with a comprehensive understanding of hardware, software, and networking. Proficient in analyzing complex systems and implementing innovative solutions to enhance efficiency and security. Skilled in project management and adept at collaborating with cross-functional teams to achieve organizational goals. Passionate about staying updated with emerging technologies and leveraging them to drive business success.

Overview

12
12
years of professional experience

Work History

Uber

Self Employed
04.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Real Estate Agent

Keller Williams
02.2022 - Current
  • Assisted first-time homebuyers navigate the sale process from pre-approval to closing
  • Maintained connections with clients to encourage repeat business and referrals
  • Created professional listings highlighting property features that increases likelihood of sale.

Technical Support Representative

Silway
02.2023 - 12.2023
  • Escalated high priority cases promptly to ensure rapid response times for critical situations requiring advanced attention
  • Conducted thorough research on reported issues, identifying root causes and implementing effective fixes to prevent future problems
  • Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.

Technical Support Specialist

Family Medicine of Missouri City
05.2012 - 12.2018
  • Built, tested, and deployed software products
  • Created digital organizational systems and troubleshooting protocols
  • Acted as a technical liaison between patients and administrative office.

Education

Bachelor of Science in Computer Science -

Art institute of California
12.2017

Skills

  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Customer Service
  • Problem-Solving
  • Computer Skills
  • Attention to Detail
  • Microsoft Office
  • Data Entry

Technicalexperience

  • Computer Programming for Video Games
  • Data Analyst
  • Proficient in C++, C#, Java, HTML, Python
  • Web Development - HTML, CSS, JavaScript
  • Software Development - Visual Studios, Unity, Unreal engine
  • Testing and Debugging
  • Agile Methodologies - SCRUM, stand-up meetings, retrospectives
  • Mobile Development - IOS (Apple and Android)

Accomplishments

Best Storyteller Award, Storytelling, Art institute of los angeles
Awarded for exceptional storytelling skills in an elective course taught by a former Disney employee, demonstrating creativity, engagement, and the ability to captivate an audience.

Timeline

Uber

Self Employed
04.2024 - Current

Technical Support Representative

Silway
02.2023 - 12.2023

Real Estate Agent

Keller Williams
02.2022 - Current

Technical Support Specialist

Family Medicine of Missouri City
05.2012 - 12.2018

Bachelor of Science in Computer Science -

Art institute of California

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Griffin Cooper