Griffin Farmer
Evans,GA
Summary
Seeking opportunities to develop skills in customer service industry and expand knowledge in various work areas. Committed to delivering exceptional service and fostering positive relationships with customers. Eager to acquire new skills and contribute to dynamic team environment, while continuously striving for personal and professional growth.
Overview
8
8
years of professional experience
Work History
Installation Specialist
Floor & Decor
Augusta, GA
01.2024 - Current
- Provided exceptional customer service by actively listening to and addressing customers' needs and concerns
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions
- Explaining to customers what type of items the need for the different types of flooring we sell
- Explaining to customers how to installe and meticulously maintaine various types of tile according to industry standards
- Also Explaining to customers the different type of demonstrations we have for different type flooring we sell and were to find out more info
Sales Associate
Lowe's Home Improvement
Evans, GA
02.2023 - 02.2024
- Provided exceptional customer service while assisting customers with their shopping needs
- Restocked the department throughout the day and prior to closing
- Usage of the Lowe's app to assist customers in locating merchandise
- Utilized store computers to search Lowe's database for available merchandise at different locations
- Utilized scanners to re-stock empty bays, notating damaged and missing items
- Delivered products using company vehicles
- Generated sales, buy telling customers what products best fits there needs
- Maintained end caps and supported the store management team
Sales Associate
Ace Hardware
Evans, GA
09.2021 - 11.2021
- Maintained awareness and knowledge of promotions and advertising
- Helped maintain accurate inventory levels and pricing
- Maintained a visually appealing store environment
- Delivered products using company vehicles
- Proficient in executing store functions and services
- Stocked shelves from overstock area
- Maintained the quality of live products throughout the garden center
- Generated sales, merchandised products, and unloaded pallets using forklifts
- Maintained end caps and supported the store management team
Sales Associate
Lowe's Home Improvement
Evans, GA
03.2019 - 05.2021
- Provided exceptional customer service while assisting customers with their shopping needs
- Restocked the department throughout the day and prior to closing
- Usage of the Lowe's app to assist customers in locating merchandise
- Delivered products using company vehicles
- Maintained the quality of live products throughout the garden center
- Generated sales, merchandised products, and unloaded pallets using forklifts
- Maintained end caps and supported the store management team
Grocery Store Associate
BI-LO
Martinez, GA
08.2017 - 03.2019
- Maintained an atmosphere of enthusiastic customer awareness
- Handled all relevant store tasks as required across the store
- Successfully completed Computer Based Training (CBT) Training Aid courses
- Trained on and worked under health and safety guidelines for food
Education
Associate's degree - Information Technology
Miller-Motte College
Augusta, GA02.2023
Skills
- Flooring installation
- Flood restoration
- Pricing
- Landscape Maintenance
- Lawn care
- Landscaping
- Lawnmower
- Hand tools
- Power tools
- Customer service
- Assembly
Timeline
Installation Specialist
Floor & Decor
01.2024 - Current
Sales Associate
Lowe's Home Improvement
02.2023 - 02.2024
Sales Associate
Ace Hardware
09.2021 - 11.2021
Sales Associate
Lowe's Home Improvement
03.2019 - 05.2021
Grocery Store Associate
BI-LO
08.2017 - 03.2019
Associate's degree - Information Technology
Miller-Motte College