Summary
Overview
Work History
Education
Skills
Timeline
Generic

griffin hill

Summary

Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

13
13
years of professional experience

Work History

Fountain Worker

Caesars Entertainment
Las Vegas, NV
07.2023 - 01.2024
  • Greeted customers and answered questions about menu items.
  • Provided excellent customer service to ensure satisfaction.
  • Organized work area, including counters and shelves, to maintain a neat appearance.
  • Operated cash register and handled money transactions accurately.
  • Resolved customer complaints in a timely manner.
  • Maintained knowledge of current menu items, prices, and promotions.

FC Associate

Amazon
North Las Vegas, NV
04.2022 - 07.2023
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.

FC Associate

Amazon
Newark, CA
11.2021 - 04.2022
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.

Barback

Beaux SF
05.2021 - 04.2022
  • Maintained spotless, well-stocked bar organized and ready for customer demands.
  • Replenished bar glasses, garnishes and condiments.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Collected and processed payments via cash and credit card.
  • Built excellent relationships with guests to achieve repeat business.
  • Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.

Server/ Bartender

The Melting Pot
Larkspur, CA
09.2018 - 03.2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted guests with friendliness and professionalism.
  • Executed cash transactions quickly and accurately.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Bartender

George’s Nightclub
San Rafael, CA
10.2016 - 09.2018
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.

Assistant Manager

Round Table Pizza
San Rafael, CA
01.2015 - 02.2017
  • Planned and prepared workflow schedules, delegating tasks for a 15 member team.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.

Sales Associate

Petco
San Rafael, CA
06.2011 - 12.2014
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Helped average of 200+ customers per day by responding to inquiries and locating products.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

Associate Degree in Nursing - Nursing

Carrington College
Las Vegas, NV
02.2025

High School Diploma -

San Andreas High School
Larkspur, CA
06.2011

Some College (No Degree) -

College of Marin
Greenbrae, CA

Skills

  • Able to stand 8 hours
  • Outgoing personality
  • Organizational ability
  • Strong communication skills
  • Payment processing
  • Problem solving
  • Outstanding customer service
  • Anticipating guest needs
  • Cash Handling
  • Store Opening and Closing
  • Stocking and Receiving
  • POS System Operation

Timeline

Fountain Worker

Caesars Entertainment
07.2023 - 01.2024

FC Associate

Amazon
04.2022 - 07.2023

FC Associate

Amazon
11.2021 - 04.2022

Barback

Beaux SF
05.2021 - 04.2022

Server/ Bartender

The Melting Pot
09.2018 - 03.2020

Bartender

George’s Nightclub
10.2016 - 09.2018

Assistant Manager

Round Table Pizza
01.2015 - 02.2017

Sales Associate

Petco
06.2011 - 12.2014

Associate Degree in Nursing - Nursing

Carrington College

High School Diploma -

San Andreas High School

Some College (No Degree) -

College of Marin

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griffin hill