Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Griffin Ranz

Pickerington

Summary

Dynamic supervisor with a proven track record at Adobe Gilas, excelling in team management and customer service. Expert in data organization and financial management, I implemented strategies that enhanced productivity and fostered a positive work environment, resulting in improved team morale and customer satisfaction. Adept at multitasking and driving results.

Overview

7
7
years of professional experience

Work History

Supervisor

Adobe Gilas
Columbus
06.2022 - 04.2025
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Created new strategies for improving customer service standards within the organization.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Trained new employees on company policies and procedures.
  • Responded to customer questions regarding products, prices and availability.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained positive working relationship with fellow staff and management.

Associate

Wet N Wild
Newark
05.2021 - 08.2021
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Greeted customers to determine wants or needs.
  • Assisted customers with selecting items and answering questions about products.
  • Described merchandise and explained use, operation and care.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Built relationships with customers by providing friendly customer service.
  • Operated a variety of machinery and tools safely and efficiently.

Sales Associate

Gordon Food Service
Heath
11.2017 - 08.2020
  • Provided accurate information about products, prices and services.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Described merchandise and explained use, operation and care.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assisted customers with product selection, sizing and styling.
  • Collected payments and provided accurate change.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Bachelor of Science - Chemistry

The Ohio State University
Columbus, OH

Bachelor of Arts - Applied Mathematics

Southern New Hampshire University
Hooksett, NH

Skills

  • Data organization
  • Team management
  • Customer service
  • Time management
  • Financial management
  • Time management abilities
  • Sales strategies
  • Data analysis
  • Excellent communication
  • Multitasking Abilities

Affiliations

  • Spending time with my family is my main priority when I have free time. Sledding in the winter time and pool days when its summer.

Accomplishments

  • I was promoted to supervisor at my last job within one year after having zero experience in the industry prior to being hired there.
  • I was named first team all-conference in high school for football, showing my hard work and dedication.

Timeline

Supervisor

Adobe Gilas
06.2022 - 04.2025

Associate

Wet N Wild
05.2021 - 08.2021

Sales Associate

Gordon Food Service
11.2017 - 08.2020

Bachelor of Science - Chemistry

The Ohio State University

Bachelor of Arts - Applied Mathematics

Southern New Hampshire University

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Griffin Ranz