Griffin Rossi
Glendale,AZ
Summary
Experienced Customer Service Worker. 4+ Years In Customer Service. Willing and Able to Handle high speed and high stress situations. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Strong communication Strong Customer Service Ability To Lead A Team Ability To Work Under Pressure Patience Effective Listening Skills
Overview
7
7
years of professional experience
Work History
Warehouseman
WinCo Foods
05.2023 - Current
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Delivery Driver
Teetime Delivery
09.2021 - 05.2023
- Loaded packages safely to minimize damage or reduce injury.
- Answered delivery, payment and stock questions to enhance customer experience.
- Delivered highest level of service to satisfy and retain customers.
- Used handheld device to scan orders, obtain route information and navigate.
- Drove safely in adherence with state and federal laws.
- Completed on-time deliveries by choosing best and most efficient routes.
Package Handler
Fedex Ground
01.2021 - 09.2021
- Worked quickly to process shipments and meet customer demands.
- Detected package issues through visual inspections.
- Secured packing and transportation equipment for safety purposes.
- Maintained quality and production standards while in high-paced environment.
- Maintained team productivity with well-organized storage, staging and shipment areas.
Pest Control Technician
Aptive Environmental
08.2020 - 12.2020
- Removed webs, nests and other pest locations for customers.
- Walked customers' property to identify infestations and potential sales opportunities.
- Advised customers on particular pest issues, including mice, snakes and termites.
Team 2 Trainer
Chuck E Cheese
08.2016 - 08.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Waubonsie Valley High School
07.2016
Skills
- Calm and Professional Under Pressure
- Customer Service and Assistance
- Issue and Complaint Resolution
- A Customer Service Skills
- Ability To Lead A Team
- Fast Learner
- Experience in a Hectic environment
Timeline
Warehouseman
WinCo Foods
05.2023 - Current
Delivery Driver
Teetime Delivery
09.2021 - 05.2023
Package Handler
Fedex Ground
01.2021 - 09.2021
Pest Control Technician
Aptive Environmental
08.2020 - 12.2020
Team 2 Trainer
Chuck E Cheese
08.2016 - 08.2020
High School Diploma -
Waubonsie Valley High School
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