Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Griffin Swank

Bloomingdale,IN

Summary

Versatile System Administrator known for maintaining reliable and consistent uptime figures. Dedicated to providing business continuity through system availability. Skilled controller of hardware, software and security services for businesses of all sizes.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

System Administrator

Chiyoda USA
Greencastle, Indiana
02.2024 - Current
  • Created user accounts and managed access rights for users.
  • Analyzed system logs to identify suspicious activities or anomalies.
  • Installed, tested and evaluated new systems, applications and patches.
  • Performed regular backups of critical data and documents.
  • Conducted research on emerging technologies in order to identify opportunities for improvement.
  • Implemented security measures such as firewalls, antivirus programs.
  • Maintained inventory of hardware assets including servers, laptops, desktops.
  • Configured and maintained system hardware, software and network components.
  • Coordinated with third-party vendors for resolution of incidents or provisioning services.
  • Analyzed system logs regularly to identify any potential problems or suspicious activities.
  • Tested application code changes before deploying them into production environment.

IT Support Specialist

CHIYODA USA
Greencastle, IN
02.2023 - 03.2024
  • Tested hardware components prior to deployment in production environment.
  • Created user accounts and configured settings in Active Directory.
  • Diagnosed system malfunctions and provided troubleshooting assistance.
  • Provided technical support to clients via phone, email, and remote access.
  • Resolved network connectivity issues with routers and switches.
  • Performed regular maintenance checks on computer hardware components.
  • Deployed new versions of operating systems across multiple platforms.
  • Implemented security measures to protect data from unauthorized access.
  • Coordinated with vendors for repairs or replacement of defective equipment.
  • Responded promptly to service requests from staff members.

Field Service Technician

TWN Communications
Monticello, IN
07.2022 - 02.2023
  • In my role as an Independent Internet Tower Technician, I play a pivotal role in ensuring seamless internet connectivity across Indiana
  • My responsibilities include responding to outages promptly and undertaking on-site visits, often requiring me to climb towers to install new equipment, maintain existing infrastructure, and resolve connectivity issues
  • A significant part of my job involves working with data cables, where I cut, splice, and run Cat5e and Cat6 cables on towers, enabling efficient data transmission
  • Moreover, I excel in programming network equipment at various sites, which enhances network performance and reliability
  • I take pride in my ability to rebuild network equipment, extending the lifespan of critical infrastructure components
  • Additionally, I have honed my customer service skills, consistently delivering a high level of client satisfaction when interacting with customers and addressing their concerns
  • Another area of expertise lies in tuning radios with their endpoints, ensuring optimal signal quality and coverage
  • My dedication to maintaining and optimizing internet tower infrastructure contributes to the uninterrupted connectivity of users across Indiana.

Education

Associate's degree - Information Technology

Ivy Tech Community College
11.2023

Skills

  • Microsoft Office
  • Computer Networking
  • Technical Support
  • Microsoft Windows
  • LAN
  • WAN
  • TCP/IP
  • Ethernet, Routing, Switching
  • Active Directory
  • Mobile Devices
  • Hardware Upgrades
  • Mobile Device Management
  • Software Installation
  • Data Recovery
  • EDI
  • Performance Testing
  • Server improvements
  • Mainframe Backups
  • Network Security
  • Disaster Recovery

Languages

English, Expert

Certification

  • CompTIA A+ Certification

Timeline

System Administrator

Chiyoda USA
02.2024 - Current

IT Support Specialist

CHIYODA USA
02.2023 - 03.2024

Field Service Technician

TWN Communications
07.2022 - 02.2023

Associate's degree - Information Technology

Ivy Tech Community College

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Griffin Swank