Summary
Overview
Work History
Education
Skills
Timeline
Generic

Griffin Taylor Greene

Leavenworth,KS

Summary

Experienced professional seeking a full-time position to establish a long-term career with a company that values loyalty and commitment. Skilled in training and developing restaurant staff to deliver exceptional service, utilizing effective techniques to enhance team performance and maintain consistent service quality. Possesses a strong understanding of hospitality standards and a proven ability to foster a collaborative and adaptable work environment. Sales professional with a successful track record in retail environments, focusing on customer interaction and driving sales growth. Recognized for reliability and adaptability in meeting dynamic customer needs and market conditions. Demonstrates excellent communication and collaboration skills, contributing to team success and consistently achieving sales goals.

Overview

11
11
years of professional experience

Work History

Server Trainer

Yard House
02.2022 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server and Bartender

Olive Garden
01.2021 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Retail Sales Associate

Vapor + CBD and Kratom
02.2020 - 01.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Cashier and Server

Pizza Hut
10.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cook and Cashier

Pita Pit
03.2019 - 10.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Aqueous Vapor
03.2018 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about products, accessories, and merchandise care.

Assistant Paraeducator, Special Education

Temp Agency
01.2018 - 03.2018
  • Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
  • Monitored student classroom and outdoors activities to promote student safety.

Delivery Driver/ Cashier

Gumby’s Pizza and Wings
09.2017 - 12.2017
  • As a delivery driver and a cashier I was working directly with customers my entire shift
  • I handled a lot of money and a lot of pizza and drove around the town making people’s nights!
  • I loved working there and even cleaning up at the end of the night was fun because of the great people I worked with
  • I would work the closing shifts from 9 pm to 4 am and so late nights are something I am accustomed to doing

Security Officer

Six Flags Fiesta Texas
03.2017 - 09.2017
  • As a security officer at Six Flags, my job is to patrol the park and answer any and all questions that guests might have
  • As well as answering calls for things such as upset and irate guests, medical calls from minor heat related to seizures, fights and others
  • Keeping people safe and detecting and deterring events before they occur is what I would do on a daily basis

Cashier

Coach Outlet
08.2016 - 12.2016
  • As a cashier at Coach, I kept the store clean, restocked when certain items were running low.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier/ Actress

Corpus Christi Museum of Science and History
01.2014 - 01.2015
  • As an actress, I dressed up in period costumes and acted out what life was like back in the 1800’s
  • As a cashier I held a number of jobs including; selling entry tickets, manning the cash register and making sure all the cash was there at the end of the day, answering the guests questions, restocking the gift shop, making sure the stock rooms and gift shop were clean

Education

Texas State University -

Texas State University
San Marcos, Tx
09.2017

High School -

Flour Bluff High School
Corpus Christi, Tx
01.2016

Skills

  • Effective time management
  • Menu memorization
  • Safe food handling
  • Order accuracy
  • Cleaning and sanitizing
  • Upselling strategies
  • Reliability and punctuality
  • Team member training
  • Cash handling
  • Customer service
  • Work ethic and integrity
  • Patience and empathy

Timeline

Server Trainer

Yard House
02.2022 - Current

Server and Bartender

Olive Garden
01.2021 - 02.2022

Retail Sales Associate

Vapor + CBD and Kratom
02.2020 - 01.2021

Cashier and Server

Pizza Hut
10.2019 - 01.2020

Cook and Cashier

Pita Pit
03.2019 - 10.2019

Sales Associate

Aqueous Vapor
03.2018 - 05.2019

Assistant Paraeducator, Special Education

Temp Agency
01.2018 - 03.2018

Delivery Driver/ Cashier

Gumby’s Pizza and Wings
09.2017 - 12.2017

Security Officer

Six Flags Fiesta Texas
03.2017 - 09.2017

Cashier

Coach Outlet
08.2016 - 12.2016

Cashier/ Actress

Corpus Christi Museum of Science and History
01.2014 - 01.2015

High School -

Flour Bluff High School

Texas State University -

Texas State University

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Griffin Taylor Greene