Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Electrician
Malany electric & Sons
West Chester, PA
10.2022 - Current
Installed and maintained electrical wiring, equipment, and fixtures in accordance with local codes and regulations.
Tested electrical systems to ensure proper functioning and safety.
Repaired faulty or damaged components on existing electrical systems.
Read and interpreted blueprints, schematics, diagrams, and technical documents for installation of new systems.
Performed preventive maintenance procedures on electrical systems.
Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
Installed conduit systems including EMT, rigid conduit, flexible conduit.
Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
Ran cable trays for power distribution from main panels to branch circuits.
Identified problems with circuits or equipment using testing devices such as multimeters or oscilloscopes.
Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
Cut openings in walls or floors to accommodate the passage of pipes or electrical conduit using power saws or cutting torches.
Installed ground fault circuit interrupter outlets per code requirements.
Inspected transformers and circuit breakers to identify any potential issues before they become major problems.
Pulled wires through conduit runs using fish tapes or pull strings when necessary.
Assembled junction boxes according to code requirements.
Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
Worked in team-based environment to accomplish projects.
Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
Installed new electrical components, fixtures and motors.
Listened to directives of senior electrical professionals to complete efficient tasks.
Measured and prepared supplies for electrical tasks.
Dug trenches and created holes to pull conduit and install supports.
Followed relevant electrical and building codes for each job.
Maintained organization, cleanliness and safety in work areas.
Adhered to company standards and OSHA regulations for work site safety.
Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
Inspected existing wiring to identify short circuits.
Verified measurements and made accurate cuts to avoid wasting materials on job sites.
Resolved issues with existing systems and replaced malfunctioning parts.
Built controllers and panels to complete system installations.
Transported required supplies and employees from headquarters to job site using company vehicles.
Lead Customer Service Associate
Wawa
Chester Springs, PA
10.2019 - 03.2022
Provided leadership and direction to customer service representatives.
Monitored customer service quality standards and provided feedback to team members.
Resolved escalated customer complaints and inquiries in a timely manner.
Assisted with the development of customer service policies and procedures.
Developed comprehensive training materials for new hires.
Worked closely with other departments to ensure excellent customer service delivery.
Developed strategies to improve overall customer service operations efficiency.
Coached team members on best practices for resolving complex customer issues.
Developed positive relationships with customers by responding promptly to their queries.
Adminstrative Services Manager at WEST CHESTER UNIVERSITY - COMMUNITY MENTAL HEALTH SERVICESAdminstrative Services Manager at WEST CHESTER UNIVERSITY - COMMUNITY MENTAL HEALTH SERVICES