GRIFFINS MAGARA
Euless,Texas
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Champion
Taco Bell Restaurant
03.2025 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted team in maintaining cleanliness and organization in service areas to enhance customer experience.
- Collaborated with colleagues to ensure smooth operations during peak hours, optimizing workflow.
- Adapted quickly to changes in product offerings and promotional events, providing accurate information to customers.
- Utilized point-of-sale systems for processing transactions accurately and efficiently, enhancing service speed.
- Supported training of new staff on operational procedures and company policies, contributing to team development.
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
Part Time Crew Member
Party City
09.2024 - 01.2025
- Assisted in training new crew members on operational procedures and best practices for efficiency.
- Engaged with customers to take orders, provide menu recommendations, and resolve any inquiries effectively.
- Managed inventory by restocking supplies and maintaining accurate records of product usage and waste.
- Contributed to team goals by consistently meeting performance targets and supporting other crew members as needed.
- Implemented suggestions for process improvements that enhanced workflow efficiency within the kitchen area.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Bowling Associate
Game Time
02.2024 - 07.2024
- Assisted customers in selecting bowling equipment and shoes, ensuring a positive experience.
- Maintained cleanliness and organization of bowling lanes and common areas to enhance guest satisfaction.
- Operated scoring systems efficiently, providing timely assistance for technical issues.
- Monitored lane conditions, proactively addressing maintenance needs for optimal performance.
- Engaged with guests to promote upcoming events and special offers, fostering community participation.
- Increased revenue by promoting special events and offers to customers during peak hours.
- Assisted in maintaining clean and safe bowling environment, ensuring a pleasant atmosphere for guests.
- Responded to guest inquiries and service issues.
- Greeted guests and attended to related needs.
- Cleaned ashtrays, furniture and tables.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Cashier
Chicken Express
06.2023 - 02.2024
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. Making gallons of sweet tea. Cleaning the tea machine at the end of the night.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
Education
High School Diploma -
Trinity Highschool
Euless, TX05.2025
Skills
- Payment Processing
- Cash Register Operation
- Money Handling
- Customer Relations
- Effective Communication
- Adaptability and Flexibility
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
Texas Food handler
Languages
Swahili
Limited Working
Timeline
Service Champion
Taco Bell Restaurant
03.2025 - Current
Part Time Crew Member
Party City
09.2024 - 01.2025
Bowling Associate
Game Time
02.2024 - 07.2024
Cashier
Chicken Express
06.2023 - 02.2024
High School Diploma -
Trinity Highschool
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