Griffith Eddy
Albany,NY
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
8
8
years of professional experience
Work History
Library Assistant
Albany Public Library
12.2022 - Current
- Actively listened to patrons, handled concerns quickly and escalated major issues to supervisor.
- Handled calls promptly and with courteous professionalism.
- Assisted patrons in locating and using library resources and materials
- Instructed patrons on research techniques and use of online resources.
Appalachian
Trail
06.2022 - 11.2022
Intake Caseworker
Albany County DCYF
03.2020 - 06.2022
- Review reports of an alleged case of abuse or neglect
- Investigate the case through interviews with key people, including children, parents, other relatives, and medical providers
- Collect documentary evidence such as medical reports, arrest records, and court filings
- Plan and coordinate services to help children and their families
- Fill out paperwork outlining the investigation and the resulting actions that were taken.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Built relationships with community agencies for timely service referrals.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Assistant Buyer / Planner
Trans World Entertainment
09.2017 - 03.2020
- Writing, placing and tracking purchase orders
- Ensuring products are purchased at the right time, to specification and at a good price
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Negotiating with vendors and building positive, long-term relationships
- Researching new suppliers and making recommendations to the buyer
- Preparing competitive retail and pricing strategies
- Planning, monitoring and maintaining suitable inventory levels
- Preparing budgets and forecasting purchasing trends
- Compiling reports on product performance and statistics.
Library Clerk
SUNY Oneonta
09.2015 - 05.2017
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Enforced university and housing policies and procedures.
Education
Bachelor of Science - Philosophy
SUNY Oneonta
Oneonta, NY05.2017
Skills
- Interviewing Witnesses
- Teamwork and Collaboration
- Handling Complaints
- Calm and Professional Under Pressure
Timeline
Library Assistant
Albany Public Library
12.2022 - Current
Appalachian
Trail
06.2022 - 11.2022
Intake Caseworker
Albany County DCYF
03.2020 - 06.2022
Assistant Buyer / Planner
Trans World Entertainment
09.2017 - 03.2020
Library Clerk
SUNY Oneonta
09.2015 - 05.2017
Bachelor of Science - Philosophy
SUNY Oneonta
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