Open To Work
Griffith Jensen
Cedar City,UT
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Sales Manager
Power Driven Diesel
03.2018 - Current
- Directed a sales team to achieve 100%+ year-over-year growth by building strong customer relationships, recommending tailored solutions, and upselling services.
- Expanded product and service offerings through vendor negotiations, supporting comprehensive customer needs from initial consultation to follow-up.
- Fostered repeat business and loyalty through exceptional support, needs assessment, appointment scheduling, and prompt resolution of inquiries.
Parts & Service Manager
Findlay Subaru Prescott
07.2017 - 02.2018
- Increased overall business by 50% through effective staff management, training, and focus on customer experience, including greeting clients and assessing repair needs.
- Developed training programs to enhance team productivity and improve client interactions, emphasizing clear communication of repair options and costs.
- Oversaw parts procurement, inventory coordination, scheduling, and labor optimization to ensure timely delivery, stock availability, and profitability, while verifying warranties and preparing accurate estimates.
Parts Manager
Subaru of Las Vegas
07.2015 - 07.2017
- Led parts department to 118% business growth over two years by coordinating with teams to meet customer demands efficiently and providing technical guidance on parts and repairs.
- Managed comprehensive inventory control and ordering processes, maintaining exceptionally low obsolescence rates (below 8%), optimizing stock levels, and supporting seamless operations including cost estimation and order processing.
- Conducted warranty audits with zero chargebacks, ensuring compliance and high customer satisfaction through detailed explanations and follow-ups.
- Supervised and trained staff on best practices for efficiency, client communication, and upselling opportunities.
Parts Sales Consultant
Subaru of Las Vegas
03.2008 - 07.2015
- Processed orders and increased sales through product expertise, upselling, and accurate recommendations tailored to customer vehicle issues.
- Delivered outstanding customer service by addressing concerns, explaining repair options, estimating costs, and building long-term relationships.
Education
GED -
Skills
- Inventory Management, Stock Optimization & Obsolescence Control
- Parts Procurement, Ordering & Vendor Coordination
- Customer Service & Relationship Building
- Repair Coordination & Scheduling Appointments
- Cost Estimation & Warranty Compliance
- Upselling Services & Product Recommendations
- Clear Communication of Repair Options
- Multitasking in Fast-Paced Environments
- Technical Advice on Automotive Maintenance
- Relationship building
- Staff management
- Goals and performance
- Verbal and written communication
- Motivational skills
- Product knowledge
- Sales expertise
- Direct sales
- Analytical problem solver
- CRM software
- Service-driven sales
- Excellent communication skills
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$61000/yr - $200000/yrTimeline
Sales Manager
Power Driven Diesel
03.2018 - Current
Parts & Service Manager
Findlay Subaru Prescott
07.2017 - 02.2018
Parts Manager
Subaru of Las Vegas
07.2015 - 07.2017
Parts Sales Consultant
Subaru of Las Vegas
03.2008 - 07.2015