Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
PERSONAL ASSISTANT
MARK BARRES
02.2021 - Current
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintaining appropriate filing of personal and professional documentation.
Providing general administrative support including scheduling meetings, making travel arrangements, and managing documentation.
Providing multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Keeping detailed track of household and maintenance inventory and schedules.
Responding to emails and other correspondence to facilitate communication and enhance business processes.
INTERN - PERMANENT MISSION OF GEORGIA TO THE UNITED NATIONS
United Nations Headquarters
10.2019 - 09.2021
Supporting the Mission in various research-related assignments including ongoing analysis of Security Council actions.
Attending conferences and meetings and preparing reports and summaries.
Drafting and preparing official documents, talking points, speeches, remarks, and web content during the UNGA and other meetings.
Assisting the supervisor and permanent representative by researching background documents and serving as a principal notetaker during interviews and meetings.
Participating in workshops and presentations related to projects to gain knowledge.
Preparing project presentations and reports to assist senior staff.
Educating staff on organizational mission and goals to help employees achieve success.
Drafting technical documents and assisting in drafting related reports.
Interacting with other missions by phone, email, or in-person to provide information.
Analyzing problems and working with teams to develop solutions.
Fulfilling other duties as required.
MANAGER IN TRAINING, CASHIER
ZARA USA INC
08.2016 - 05.2020
Meeting sales targets by motivating and providing feedback to sales staff members.
Maintaining a high level of customer service as explained through customer feedback forms.
Providing education to employees on how to work at the register and accompanying tasks.
Interviewing candidates for work and implementing complete hiring procedures.
Implementing visual merchandising and brand promotion according to Zara's standard operating procedures.
Enhanced supervisory and leadership abilities by working closely with supervisors.
Conferred with customers each day to maintain a current understanding of needs and preferences, resolve issues, and promote brand loyalty.
Managing budgets and maintaining statistical and financial records.
BILLING SPECIALIST
MINISTRY OF REGIONAL DEVELOPMENT AND INFRASTRUCTURE OF GEORGIA
04.2012 - 01.2015
Receiving and sorting incoming payments with attention to credibility
Managing the status of accounts and balances and identifying possible inconsistencies
Issuing bills, receipts, and invoices according to existing legal procedures
Assisting with billing inquiries and providing timely responses to enhance customer satisfaction.
Checking the validity of debit accounts
Updating the accounts database with all relevant data, including info on new accounts and missed payments
Ensuring all clients remain informed on their outstanding debts and deadlines
Providing solutions to possible clients' issues
Writing thorough reports on billing activity with clear and reliable data.
Researching and resolving billing discrepancies to enable accurate billing.
ASSISTANT MANAGER
TOPSHOP-TOPMAN (ARCADIA GROUP)
08.2012 - 05.2013
Motivating and mentoring sales staff members to ensure that sales targets are met.
Monitoring cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completing regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Identifying customers' needs and responding to them with tailor-made product and service offerings.
Maintaining an exceptional level of customer service to differentiate and promote the company brand.
Building customer confidence by actively listening to their concerns and giving appropriate feedback.
Dealing with day-to-day customer queries and resolving complaints.
Managing budgets and maintaining statistical and financial records.
Preparing promotional materials and displays.
INSURANCE SALES AGENT
GPI-HOLDING
06.2011 - 10.2012
Managing and upgrading the customer base of the company.
Generating quotes and proposals for clients to match individual needs.
Providing in-depth information and support about the various policies offered by the company.
Analyzing clients' current insurance policies and suggesting additions and/or changes.
Customizing insurance programs to suit individual clients according to their best interests.
Handling policy renewals and maintaining electronic and paper records.
Assisting policyholders in settling their claims.
Cultivating relationships with clients to identify and meet insurance needs and establish trust and rapport.
Education
MASTER OF SOCIAL SCIENCES IN EUROPEAN STUDIES - Social Sciences
Tbilisi State University
Tbilisi, Georgia
09.2023
BACHELOR OF SOCIAL SCIENCES IN INTERNATIONAL RELATIONS - Politics And International Relations
IB Euro-Caucasian University
Tbilisi, Georgia
07.2013
BACHELOR OF SOCIAL SCIENCES IN INTERNATIONAL RELATIONS - Politics And International Relatons
The University of Georgia
05.2012
Skills
Microsoft word
Microsoft excel
Youtube
Facebook
Whatsapp
Social media
Google
Skype
Microsoft powerpoint
Microsoft office
Google drive
Zoom
Instagram
Google docs
PowerPoint
Gmail
Internet user
Project Coordination
Staff Collaboration
Dedicated Team Player
Project Planning
Customer Service
Personal Information
Date of Birth: 04/07/1990
Gender: Male
Nationality: Georgian
Languages
Georgian
Native or Bilingual
English
Full Professional
Russian
Professional Working
Timeline
PERSONAL ASSISTANT
MARK BARRES
02.2021 - Current
INTERN - PERMANENT MISSION OF GEORGIA TO THE UNITED NATIONS
United Nations Headquarters
10.2019 - 09.2021
MANAGER IN TRAINING, CASHIER
ZARA USA INC
08.2016 - 05.2020
ASSISTANT MANAGER
TOPSHOP-TOPMAN (ARCADIA GROUP)
08.2012 - 05.2013
BILLING SPECIALIST
MINISTRY OF REGIONAL DEVELOPMENT AND INFRASTRUCTURE OF GEORGIA
04.2012 - 01.2015
INSURANCE SALES AGENT
GPI-HOLDING
06.2011 - 10.2012
MASTER OF SOCIAL SCIENCES IN EUROPEAN STUDIES - Social Sciences
Tbilisi State University
BACHELOR OF SOCIAL SCIENCES IN INTERNATIONAL RELATIONS - Politics And International Relations
IB Euro-Caucasian University
BACHELOR OF SOCIAL SCIENCES IN INTERNATIONAL RELATIONS - Politics And International Relatons
The University of Georgia
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