GRINA TIMMONS
Houston,TX
Summary
A dedicated, self-motivated, and highly organized professional with mortgage industry knowledge. A focus on achieving results and adapting to changes. Excellent customer service skills with the ability to prioritize tasks with urgency and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Post-Closing Specialist
Interlinc Mortgage, LLC.
10.2023 - 04.2024
- Retrieved outstanding closing package report from Encompass
- MERS registrations
- Processed note requests from investors and updated Encompass accordingly
- Received closing packages, prepared the documents for scanning into Encompass, and updated information to remove loans from the outstanding report
- Printed Allonges, obtained required signatures, and shipped collateral to the warehouse bank or investor
- Verified that all VA, FHA, and USDA documents were signed and dated by relevant parties before shipping
- Uploaded files to the post-closing AIQ/File Manager for automatic assignment and date entry in the Loan Auditor Screen
- Bundled and shipped closing packages to investors via the web portal within SLA
- Completed Conventional and VA Insuring Payments within SLA
- Requested estimated time for receiving executed closing package from settlement agent.
Funder
Mansour Document Solution/Envoy Mortgage, Ltd.
03.2020 - 09.2023
- Reviewed executed closing documents in Encompass and LOS
- Notified settlement agents of any corrections or outstanding closing conditions needed prior to wire request and funding authorization
- Funded loans in Encompass and LOS, cleared compliance errors
- Submitted trust docs to attorney for review
- Submitted trust invoices to accounts payable
- Assigned investor exceptions to the assigned closer
- Assist closers as back up Funder in their absence
- Maintained the workflow of audits on loans assigned to my work queue in Phaseware Tracking System and cleared any remaining conditions prior to loan being shipped to the investor to meet required SLA
- Communicated with settlement agents, processor, or loan officer to resolve any discrepancies during the review process and requested corrections and or missing documents
- Resolved loan suspense correspondence from investors to meet required SLA's
- Provide consummated Closing Disclosure to the borrower from Agile (LOS)
- Assist team members as needed, during times of peak volume and staff absences
- Responded to incoming calls and emails in a timely manner.
Closer
Mansour Document Solution/Envoy Mortgage, Ltd.
05.2019 - 03.2020
- Prepared and sent final closing disclosure and final closing package to the settlement agent
- Addressed concerns, resolved issues, and ensured accuracy with the closing disclosure, and closing documents
- Reviewed the executed closing package to ensure accuracy and completeness
- Ensured timely submission of closing documents to the settlement agent, maintaining closing schedules within the SLA
- Cleared Closing Conditions and Informed the wire department to send the wire to the settlement agent
- Assisted with requesting disbursement status to fund the loans in Agile (LOS)
- Collaborated with Post Closing to address investor exceptions
- Respond to incoming calls concerning status of files and request for assistance.
Funder
Mansour Document Solution/Envoy Mortgage, Ltd.
08.2016 - 10.2018
Post Funding Exception Processor
Mansour Document Solution/Envoy Mortgage, Ltd.
08.2014 - 08.2016
Funder
Platinum Closing Solutions
05.2010 - 08.2014
Education
High School Diploma -
Broadstreet High School
Shelby, MSSkills
- Encompass LOS system
- Phaseware Tracker System
- Agile LOS
- Excel
- MS Word
- MS Teams
- Great interpersonal and communication skills
- Excellent customer service skills
- Maintained quality relationships with the settlement agent and co-workers
- Efficient Document reviewer
- Compliance Awareness
- Mortgage Knowledge
Timeline
Post-Closing Specialist
Interlinc Mortgage, LLC.
10.2023 - 04.2024
Funder
Mansour Document Solution/Envoy Mortgage, Ltd.
03.2020 - 09.2023
Closer
Mansour Document Solution/Envoy Mortgage, Ltd.
05.2019 - 03.2020
Funder
Mansour Document Solution/Envoy Mortgage, Ltd.
08.2016 - 10.2018
Post Funding Exception Processor
Mansour Document Solution/Envoy Mortgage, Ltd.
08.2014 - 08.2016
Funder
Platinum Closing Solutions
05.2010 - 08.2014
High School Diploma -
Broadstreet High School
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