Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Grisabell Mercado-Reyes

Irvine,CA

Summary

An accomplished results-driven professional with 10+ years of experience in management, recruitment, training, coaching, and customer service. Enthusiastic Wellness Coach experienced in personal fitness support, group instruction and fitness floor monitoring. Hardworking and dedicated team player with excellent communication and relationship-building skills. Known for personable demeanor and determined attitude.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Fitness Manager/Coach

Orangetheory Fitness, Orange County
01.2022 - Current
  • Streamlined studio operations by implementing efficient scheduling and project management systems
  • Enhanced client satisfaction with timely project completion and effective communication strategies
  • Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients
  • Managed budgets and financial reports, ensuring fiscal responsibility and profitability
  • Developed strong relationships with vendors, negotiating favorable contracts for equipment purchases and rentals.

Private Spanish Tutor

03.2020 - 01.2022
  • Increased student fluency in Spanish by developing personalized lesson plans tailored to individual needs and goals
  • Boosted students'' confidence in speaking and understanding Spanish through consistent practice and interactive activities
  • Established rapport with clients for longer-term tutoring arrangements, leading to multiple referrals and an expanded client base.

Bank Manager

Chase Bank
01.2018 - 02.2020
  • Increased customer satisfaction by implementing efficient banking processes and providing exceptional service
  • Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations
  • Developed a loyal customer base through personalized service and tailored financial solutions
  • Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.

Regional Sales Manager

Kay Jewelers
07.2010 - 10.2017
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques
  • Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.

Education

Bachelor's - Business Administration And Management

Millersville University of Pennsylvania
Millersville, PA
2014

Skills

  • Lead Generation Strategies
  • Meeting Participation
  • Employee Performance Assessment
  • Program Development
  • Class Coordination
  • Safety Management
  • Strong leadership

Certification

  • NASM Certified
  • CPT
  • Certified in CPR/AED
  • First Aid
  • High-Intensity Interval Training
  • Strength Training


Languages

English
Proficient
C2
Spanish
Native or Bilingual

Timeline

Fitness Manager/Coach

Orangetheory Fitness, Orange County
01.2022 - Current

Private Spanish Tutor

03.2020 - 01.2022

Bank Manager

Chase Bank
01.2018 - 02.2020

Regional Sales Manager

Kay Jewelers
07.2010 - 10.2017

Bachelor's - Business Administration And Management

Millersville University of Pennsylvania

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Grisabell Mercado-Reyes