Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Grisanyell Ramirez

Allentown,PA

Summary

Detail-oriented professional with strong communication and problem-solving skills. Proven ability to enhance customer experiences and resolve inquiries effectively in fast-paced environments. Always aspiring for more and to make the best out of myself and every task.

Overview

4
4
years of professional experience

Work History

Cashier

Foot locker
Allentown, Pennsylvania
08.2023 - 12.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Educated customers on promotions and loyalty programs to encourage participation.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Hotel Front Desk Receptionist

Hotel Las Alas
Jarabacoa, Dominican Republic, La vega
06.2020 - 07.2023
  • Greeted guests warmly upon arrival and checked them into hotel rooms.
  • Handled guest complaints effectively, ensuring satisfaction during their stay.
  • Processed payments and maintained accurate financial records at the front desk.
  • Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.

Education

High School Diploma -

William Allen High School
Allentown, PA
06-2024

Skills

  • Effective communication
  • Time management
  • Daily reporting
  • Proficient in [software]
  • Professionalism and courtesy
  • Guest inquiries

Affiliations

  • Reading and writing
  • Spending time with my family

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Graduated with a 4.0 GPA
  • Honor roll throughout every year

Timeline

Cashier

Foot locker
08.2023 - 12.2023

Hotel Front Desk Receptionist

Hotel Las Alas
06.2020 - 07.2023

High School Diploma -

William Allen High School

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