Grisel Albino
Philadelphia,PA
Summary
Nine plus years of responsible experience in a busy environment. Highly detail oriented and organized with special focus on ensuring seamless office operations and process Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
18
18
years of professional experience
Work History
Receptionist/Administrative Assistant
Community Academy of Philadelphia Charter School
2018.05 - Current
- Route calls to specific departments
- Call person waiting for visitors and book them a room to meet in
- Schedule conference rooms
- Welcome and Greet visitors warmly
- Take and relay messages
- Update appointment calendars
- Maintains security by following procedures, monitoring logbooks
- Maintains a safe and clean reception area by complying with procedures, rules, and regulations
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Contributes to team effort by accomplishing related results as needed.
Eligibility Specialist
Child Care Information Services of Philadelphia
2017.09 - 2018.02
- Maintain accurate and detailed records of parents that are qualified for the program
- Updated cases with parents' work schedules, employment information and other income they may be receiving
- Communicate openly with parents about updates on their cases
- Scheduling
- Record keeping in changes parent request with their work schedule
- Face to face interviews with parents
- Provide parents with listings of different providers in their area
- Filed away documents parent submitted
- Process Redeterminations to determine if parents were still eligible for the program
- Process and generated confirmation notices of updates in cases.
Teacher Assistant/Receptionist
Norris Square Community Alliance: St. Bonnies Learning Center
2015.11 - 2017.06
- Age group 4-year old’s and 5-year old’s
- Encourage good behaviors using the positive reinforcement method
- Engage with children on an individual basis in a pleasant manner
- Prepared lesson plans, lesson materials and bulletin board
- Monitored each student’s educational progress with individualized charts and files
- Maintain accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports
- Communicate openly with children’s parents about daily activities and behaviors
- Developed program to work with students and increase interest in higher learning
- Maintained a child-friendly environment with access to outdoor activities.
Teacher Assistant
Brightside Academy
2014.05 - 2015.10
- Age group 1 to 3-year old
- Engage with children on an individual basis in a pleasant manner
- Communicate openly with children’s parents about daily activities and behaviors
- Monitored each student’s educational progress with individualized charts and files
- Addressed behavioral and learning issues with parents and daycare management
- Maintain a child-friendly environment with access to outdoor activities
- Prepared lesson plans, lesson materials and bulletin board displays.
Teacher Assistant
Funny Face Family Daycare and Learning Center
2011.12 - 2014.05
- Age group between infants to 10-year old
- Successfully improved student participation in the classroom through integration of creative role-playing
- Implemented reading and writing workshops to increase student literacy and support school reading programs
- Developed a program to work with students and increase interest in higher learning
- Dressed infants and toddlers and changed their diapers
- Instructed children on proper health and personal habits
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Established a safe play environment.
Team Leader & Tutor
Norris Square Community Alliance: Hunter Elementary School
2006.03 - 2008.04
- Set lesson goals and milestones
- Collaborate with parents and teachers to evaluate student needs in subject that is needed
- Document progress to discuss with parents and educators
- Create lessons to reiterate what students learned in school
- Plan creative learning activities
- Provide encouragement and positive motivation
- Pay extra attention to problems and subjects student struggles with
- Review student’s’ daily work and homework
- Assist students in completing work
- Prepare materials specific to upcoming tests
- Review test material and quiz student.
Education
Bachelor of Arts - Liberal Studies
Peirce College
Philadelphia, PA12.2023
Associate of Arts - Human Services
Harcum University
Bryn Mawr, PA05.2019
Child Development Associate -
Community College of Philadelphia
Philadelphia, PA05.2013
Certified Clinical Medical Assistant -
Pennsylvania Institute of Technology
Philadelphia, PA05.2009
High School Diploma -
Mariana Bracetti Academy Charter School
Philadelphia, PA06.2008
Skills
- Bilingual in Spanish
- Flexible and adaptable
- Interpersonal Communication
- Productive and Efficient
- Mature dependable and Responsible
- Detail oriented and highly organized
- Microsoft Experienced
- Telephone skills
- Organization skills
- Greeting and Seating Clients
- Verbal and written communication
- Office and Time Management
- Typing Speed
- Office Administration
- Administrative Support
- Documentation And Reporting
- Multi-line telephone operation
- Scheduling
- Calendar Management
- Punctual and Reliable
- Excellent Communication
- Call Answering and Routing
- Professionalism
- Written Communication
References
Upon Request
Languages
Spanish
Full Professional
Timeline
Receptionist/Administrative Assistant
Community Academy of Philadelphia Charter School
2018.05 - Current
Eligibility Specialist
Child Care Information Services of Philadelphia
2017.09 - 2018.02
Teacher Assistant/Receptionist
Norris Square Community Alliance: St. Bonnies Learning Center
2015.11 - 2017.06
Teacher Assistant
Brightside Academy
2014.05 - 2015.10
Teacher Assistant
Funny Face Family Daycare and Learning Center
2011.12 - 2014.05
Team Leader & Tutor
Norris Square Community Alliance: Hunter Elementary School
2006.03 - 2008.04
Bachelor of Arts - Liberal Studies
Peirce College
Associate of Arts - Human Services
Harcum University
Child Development Associate -
Community College of Philadelphia
Certified Clinical Medical Assistant -
Pennsylvania Institute of Technology
High School Diploma -
Mariana Bracetti Academy Charter School
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