Summary
Overview
Work History
Education
Skills
Timeline
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Grisel Alvarez

Miami,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Highly organized Office Assistant experienced in supplying thorough, organized administrative support to executive teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Office Administrator /Assistant Purchaser

ETS RENTALS
04.2023 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Reconciled account files and produced monthly reports.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Resolved vendor or contractor grievances and claims against suppliers.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Administrative Assistant

Joe's Stone Crab Restaurant
09.2021 - 03.2023
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Enhanced CFO''s productivity by expertly managing calendars, scheduling appointments, and coordinating travel arrangements.
  • Organized successful events, including board meetings, team-building activities, and conferences.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Administrative Assistant /Office Assistant

Association Law Group
10.2020 - 10.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Scheduled and coordinated meetings between legal teams and clients.
  • Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Prepared drafts of forms, letters and agreements for legal staff use.

Administrative Assistant

Peter's Plumbing
09.2019 - 10.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Scheduled office meetings and client appointments for staff teams.

Patient Experience Representative

University Of Miami Health System
01.2017 - 09.2019
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained up-to-date knowledge of product and service changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Associate of Arts - Education

Miami Dade College
Miami, FL
06.2022

High School Diploma -

G. Holmes Braddock Senior High School
06.2020

Skills

  • Strong Organizational Skills
  • Meeting Coordination
  • Calendar Management
  • Office Administration
  • Scheduling
  • Document Proofreading
  • Payroll Administration
  • Bookkeeping Software
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • File Organization
  • Microsoft Outlook
  • Customer and client relations

Timeline

Office Administrator /Assistant Purchaser

ETS RENTALS
04.2023 - Current

Administrative Assistant

Joe's Stone Crab Restaurant
09.2021 - 03.2023

Administrative Assistant /Office Assistant

Association Law Group
10.2020 - 10.2021

Administrative Assistant

Peter's Plumbing
09.2019 - 10.2020

Patient Experience Representative

University Of Miami Health System
01.2017 - 09.2019

Associate of Arts - Education

Miami Dade College

High School Diploma -

G. Holmes Braddock Senior High School

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Grisel Alvarez