Grisel Azcona

• Answer phone promptly and direct incoming calls to correct nurse
• Maintain daily record of student visits
• Enter data into system and update customer contacts with information to keep records current.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Created and updated records and files to maintain document compliance.
• Maintained electronic filing systems and categorized documents.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Composed inter-office correspondence and provided product and service information to customers.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Responded to inquiries from callers seeking information.
• Corresponded with clients through email, telephone, or postal mail.
• Maintained confidentiality of information regarding clients and company.

• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Reviewed time records for [Number] employees to verify accuracy of information.
• Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
• Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
• Completed bi-weekly payroll for [Number] employees.
• Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
• Managed weekly funding of taxes and payroll liabilities.
• Provided customer service to employees regarding payroll inquiries and issues.
• Maintained strict confidentiality of all payroll information and records.
• Resolved payroll discrepancies quickly and successfully.
• Created new hire and termination documents for payroll.
• Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.

Main Office Secretary

Act as receptionist to all building visitors and parents. Register new students, secure appropriate student records, maintain confidential student records, and transfer records for students moving to other schools. Operate computers for word processing, attendance, and pupil record keeping. Receive and screen all incoming telephone calls and handle messages. Inform substitute teachers of daily routine. Route all mail. Operate all office machines and see to the smooth operations of all. Perform other duties as may arise to ensure the proper and efficient operation of the main office and school.