Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grisel Concepcion Santana

West Palm Beach,FL

Summary

Dependable [Job Title] with general knowledge of construction and equipment safety and willing to train others. Skilled in properly operating and maintaining tools and equipment as required in [Type] construction environment.

Safety-focused equipment operations professional with strong construction background and expert understanding of site workflows. Learns equipment in detail to operate each without error or incident. Consistently stays on top of demanding schedules.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Overview

6
6
years of professional experience

Work History

Roller Operator

Jackson Land Development
Pompano Beach, FL
08.2023 - Current
  • Checked roller machine for proper operation before use.
  • Performed minor repairs on roller machines as needed.
  • Adjusted and maintained tension on the roller machine to ensure quality production.

Laborer

Jackson Land Development
Pompano Beach, FL
08.2023 - Current
  • Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
  • Maintained accurate records of inventory levels and product locations in the warehouse.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Transported heavy items from one location to another using hand trucks or carts.
  • Performed regular checks of equipment for proper operation and safety compliance.
  • Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
  • Poured concrete foundations for structures such as buildings or bridges according to blueprints provided.
  • Assembled scaffolding around construction sites for use by laborers during high-rise building projects.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.

Bealls

Associates cashier
West Palm Beach, FL
09.2023 - 12.2023

Cashier

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cleaning Helper

SelfHelpWorks
West Palm Beach, FL
07.2022 - 08.2022
  • Swept, mopped and vacuumed floors in commercial buildings.
  • Dusted furniture, fixtures and window sills.
  • Emptied wastebaskets and trash receptacles.
  • Scrubbed and sanitized bathrooms, sinks and toilets.
  • Replenished supplies such as soap, paper towels and toilet tissue.
  • Stocked linen closets with fresh linens for all areas of the building.
  • Cleaned carpets using vacuums or carpet shampooers.
  • Washed interior walls to remove dirt buildup from smoke or grease.
  • Sanitized kitchens by wiping countertops, appliances and tables.
  • Cleaned spills immediately to prevent slips or falls.
  • Kept utility closets organized with cleaning products stored properly.
  • Assisted in snow removal during winter months.

Salad Bar Attendant

Seaside Market & Deli
Saint Croix , VI
02.2018 - 06.2022
  • Greeted customers and provided excellent customer service.
  • Prepared fresh salads, dressings and toppings according to company recipes.
  • Restocked salad bar items as needed throughout the day.
  • Provided accurate information about ingredients in salads and other menu items to customers with allergies or dietary restrictions.
  • Maintained a clean, organized workstation and ensured all food safety standards were followed.
  • Adhered to food safety regulations and guidelines while preparing salads.
  • Ensured that all ingredients used were within expiration date requirements.
  • Assisted in restocking of additional supplies such as containers, utensils and condiments as needed.
  • Performed daily cleaning tasks such as sweeping floors, wiping down counters and washing dishes.
  • Organized produce deliveries on a regular basis ensuring quality control of products received.
  • Sanitized cutting boards, knives and other equipment used for food preparation according to health department guidelines.
  • Followed proper procedures for disposing of expired food items safely.
  • Kept records of inventory levels for various salad bar ingredients, including fruits, vegetables, proteins and dressings.
  • Monitored temperatures of refrigerators and freezers containing salad bar items to ensure proper storage conditions were maintained at all times.
  • Checked expiration dates on products stored in the walk-in cooler and freezer on a daily basis to ensure product rotation was being done properly.
  • Conducted regular inspections of salad bar area to identify any potential hazards or sanitation issues.
  • Communicated effectively with kitchen staff regarding orders placed by customers at the salad bar station.
  • Took precautions to avoid cross-contamination between food items.
  • Set up buffet and replenished items at salad bar.
  • Monitored buffet food quantities and refilled items.
  • Restocked plates, utensils and ingredients to keep salad bar fresh for customers.
  • Prepared salad bar items ahead of rush periods and placed in refrigerator for later use.
  • Replaced aging items with fresh ingredients.

Deli Clerk

Seaside Market & Deli
Saint Croix , VI
02.2018 - 06.2022
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Operated cash register accurately and efficiently for customer transactions.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.

Barista

Seaside Market & Deli
Saint Croix , VI
02.2018 - 06.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Served alcoholic beverages responsibly following state laws and local ordinances.
  • Assisted with catering orders for corporate clients or private parties upon request.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Education

High School Diploma -

Saint Croix Central High School
Saint Croix , VI
05-2013

Some College (No Degree) - Nursing

University of The Virgin Island Saint Croix
Saint Croix , VI

Skills

  • Traffic Control
  • Machine Operation
  • Road Construction
  • Interpreting maps and instructions

  • Cash Handling
  • Cash Register Operation
  • Customer Service
  • Staff Training
  • Credit and cash transactions
  • Cleaning and sanitizing
  • Dishwashing
  • Customer Assistance
  • Food Preparation
  • Ingredient restocking
  • Efficient time management
  • Food Safety Protocols
  • Food safety knowledge
  • Cleaning procedures
  • Food Safety
  • Allergy understanding
  • Communicating with customers
  • Monitoring food safety
  • Food allergy awareness
  • Job Site Cleanup
  • Facilities Maintenance
  • Equipment Maintenance
  • Equipment Operation
  • Landscaping
  • Sanitization techniques
  • Window Cleaning
  • Waste disposal
  • Stain Removal
  • Housekeeping
  • Machine Safety
  • Food Running
  • Beverage Preparation
  • Product Rotation
  • Ordering Procedures
  • Menu Memorization
  • Inventory checks
  • Heavy Lifting
  • Weights and Measurements
  • Organizational abilities
  • Preparing food items
  • Performance Improvement

Timeline

Bealls

Associates cashier
09.2023 - 12.2023

Roller Operator

Jackson Land Development
08.2023 - Current

Laborer

Jackson Land Development
08.2023 - Current

Cleaning Helper

SelfHelpWorks
07.2022 - 08.2022

Salad Bar Attendant

Seaside Market & Deli
02.2018 - 06.2022

Deli Clerk

Seaside Market & Deli
02.2018 - 06.2022

Barista

Seaside Market & Deli
02.2018 - 06.2022

High School Diploma -

Saint Croix Central High School

Some College (No Degree) - Nursing

University of The Virgin Island Saint Croix
Grisel Concepcion Santana