Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grisel Martinez

Clute,TX

Summary

Dynamic Account Executive with a proven track record at Ascend Industries, excelling in client relationship management and exceeding sales targets. Known for exceptional problem-solving and critical thinking skills, I foster strong partnerships and deliver tailored solutions, enhancing customer satisfaction and driving business growth. Adaptable and detail-oriented, I thrive in fast-paced environments.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Temp

BGSF
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Account Executive

Ron Hoover Oasis Rv Park
12.2017 - 06.2018
  • Managed client accounts to ensure satisfaction and retention.
  • Facilitated communication between clients and internal teams for seamless project execution.
  • Developed tailored proposals that addressed client needs and company offerings.
  • Conducted market research to identify new business opportunities and trends.
  • Collaborated with marketing team on campaigns targeting key customer segments.
  • Organized and led product demonstrations, enhancing customer engagement and understanding.
  • Provided training and support to junior staff on account management best practices.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Led negotiations, securing deals that aligned with both client expectations and company goals.
  • Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
  • Developed and maintained comprehensive understanding of competitive landscape to effectively position products and services.
  • Negotiated favorable terms in high-stake contracts, ensuring profitability and long-term partnership viability.
  • Fostered long-lasting relationships with major clients to secure repeat business and referrals.
  • Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
  • Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
  • Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
  • Collaborated with cross-functional teams to develop comprehensive sales proposals that addressed all aspects of client requirements.

Account Executive

Ascend Industries
11.2016 - 06.2017
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
  • Enhanced team performance, sharing best practices and mentoring junior account executives.
  • Conducted market analysis to identify trends and adjust sales strategies accordingly.
  • Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
  • Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
  • Drove successful product launches, coordinating with marketing and product development teams to ensure alignment with customer needs.
  • Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
  • Orchestrated client events and webinars to educate prospects on product offerings and industry trends, generating leads and building brand awareness.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to event marketing, sales and brand promotion.
  • Contributed to team objectives in fast-paced environment.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Kept detailed records of daily activities through online customer database.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Presented professional image consistent with company's brand values.
  • Stayed current on company offerings and industry trends.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Consulted with businesses to supply accurate product and service information.
  • Developed, maintained and utilized diverse client base.
  • Generated advertising brochure for vendor use.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed client accounts to ensure satisfaction and retention.
  • Facilitated communication between clients and internal teams for seamless project execution.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
  • Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.

Education

No Degree - Clinical Child Psychology

Brazosport College
Lake Jackson, TX

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Decision-making
  • Problem resolution
  • Verbal communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Temp

BGSF
01.2024 - Current

Account Executive

Ron Hoover Oasis Rv Park
12.2017 - 06.2018

Account Executive

Ascend Industries
11.2016 - 06.2017

No Degree - Clinical Child Psychology

Brazosport College

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Grisel Martinez