GRISEL SALCEDO
Sorrento,FL
Overview
22
22
years of professional experience
Work History
Teacher and ELL Assistant Teacher
Pascagoula-Gautier School District
03.2017 - 05.2022
- Implemented customized lesson plans aligned with curriculum standards, engaging students in learning concepts and fostering a productive learning environment.
- Facilitated development of listening, speaking, reading, and writing skills in English for non-native speakers, supporting academic success and enhancing social interactions.
Bilingual Data Collection Assistant
Experian Market Research
Deerfield Beach, USA
01.2006 - 01.2009
- Coordinated and implemented services for respondent support and data analysis, enhancing data integrity and respondent satisfaction.
- Analyzed company studies with exceptional attention to detail, ensuring accurate insights and informed decision-making.
- Managed customer accounts to streamline collections process at a leading market research firm.
- Assisted in developing collection strategies to enhance recovery efforts for outstanding debts.
- Coordinated communication with clients to resolve billing inquiries and disputes effectively.
Customer Service Support/Purchasing
COLAMCO, Inc.
Longwood, USA
01.2003 - 01.2006
- Coordinated customer service efforts and followed up on inquiries, ensuring timely responses for sales account executives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Inside Support/Admin. Assist. for Sales Team
Electronic Systems, Inc.
Virginia Beach, USA
01.2000 - 01.2003
- Interacted with clients to secure repeat and referral business, contributing to new product orders that earned a TECH AWARD.
- Supported sales representatives in developing and managing strategic accounts to enhance client relationships.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
B.S. - Airway Science Management
Inter American University of Puerto Rico School of Aeronautics
Bayamon, PR01-1997
Graduated -
Carmen Belen Veiga High School
Juana Diaz, PR01-1988
Some College (No Degree) - Art of Teaching
William Carey University
Hattiesburg, MSSkills
- Bilingual communication
- Effective writing
- Attention to detail
- Timely completion
- Deadline management
- Multitasking abilities
- Prioritization skills
- Quality assurance
- Analytical thinking
- Problem solving
- Conflict resolution
- Interpersonal skills
- Relationship building
- Empathy and patience
- Computer literacy
- Quick learner
Hobbies and Interests
- Reading
- Gardening
- Listening to Christian Music
- Hiking
Timeline
Teacher and ELL Assistant Teacher
Pascagoula-Gautier School District
03.2017 - 05.2022
Bilingual Data Collection Assistant
Experian Market Research
01.2006 - 01.2009
Customer Service Support/Purchasing
COLAMCO, Inc.
01.2003 - 01.2006
Inside Support/Admin. Assist. for Sales Team
Electronic Systems, Inc.
01.2000 - 01.2003
B.S. - Airway Science Management
Inter American University of Puerto Rico School of Aeronautics
Graduated -
Carmen Belen Veiga High School
Some College (No Degree) - Art of Teaching
William Carey University