Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grisela Ortiz

Summary

Dental Assistant

Office Manager

Insurance Coordinator

Treatment Plan Coordinator

Overview

13
13
years of professional experience

Work History

Campus coordinator

King Jesus Global Ministries
01.2023 - 01.2025
  • Ensure proper and sufficient available funds for yearly activities and expenses by using proper budget planning and forecasting techniques.
  • Manage monthly expense while balancing both demands and budget limitations.
  • Improve operations and functions of campus committees by clarifying objectives and empowering other leaders manage responsibility.
  • Oversee filing systems and scanned documents to manage physical and electronic documents.
  • Upload receipts and acquisitions to organization portals.
  • Maintained record and comminated upcoming events, classes, and meetings.
  • Planed organization events by managing leaders and volunteers’ availability.
  • Managed social media accounts and content
  • Conducted all documentation required for onboarding volunteers

Office Manager

Dental Care Alliance
01.2012 - 01.2023
  • Insurance Claims Processing and Follow-Up
  • Accounts Receivable Management
  • Insurance Verification and Eligibility
  • Denial Management and Appeals
  • Payment Posting and Reconciliation
  • HIPPA Compliance
  • Head Of Customer Experience
  • Orthodontic Treatment Coordinator
  • Presented Tx plan, along with insurance benefits and payment options
  • Supervise administrative staff, driving front office operations and continuous workflow
  • Answer and direct incoming calls using multi-line telephone system
  • Lead meetings to keep staff informed of changes or new requirements in policies and procedures
  • Communicated and strategize with staff to meet the office collection goals
  • Create and review schedules, maintaining staffing levels to meet company needs
  • Participated in employee recruitment, promotion, termination, and retention activities, and regularly conducted 15+ staff members performance evaluation
  • Conducted onboarding and training for new employees

Education

High School Graduate -

Aberdeen

Expanded Duties Certificate - undefined

Medix Dental Assistant

Skills

  • Problem Solving
  • Self-Motivated & Ability to Independently Manage task
  • Teamwork
  • Adaptability
  • Leadership
  • Customer Service Experience 30 years
  • Bilingual both English & Spanish
  • Communicate Well with Diverse Population
  • Efficient Time Management
  • Interpersonal Communication Skills
  • Knowledge of Insurance 25 years
  • Dental Office / Dental Assistant 25 years

Timeline

Campus coordinator

King Jesus Global Ministries
01.2023 - 01.2025

Office Manager

Dental Care Alliance
01.2012 - 01.2023

Expanded Duties Certificate - undefined

Medix Dental Assistant

High School Graduate -

Aberdeen

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Grisela Ortiz