Griselda Dueno
Summary
Results-driven Intelligence/CRT Probation Officer with expertise in criminal intelligence, firearm investigations, and high-risk offender supervision. Coordinates effectively with law enforcement to identify crime patterns, execute warrants, and enhance public safety. Skilled in intelligence analysis, surveillance, case management, and crisis response, with strong leadership abilities to manage and delegate responsibilities.
Overview
11
11
years of professional experience
Work History
Intelligence Probation Officer
New York City Department of Probation
New York
09.2018 - Current
- Collaborate with specialized interagency units including the Intel Cyber Unit, NYPD Intelligence Bureau, NYPD Gun Suppression Division, ATF, and Safe Streets Task Force to analyze intelligence, identify emerging crime patterns, and map high-impact gun violence zones.
- Utilize interagency data, surveillance intelligence, and tactical briefings to identify high-risk probation clients involved in firearm-related activity and support targeted enforcement operations and community safety initiatives.
- Respond immediately to live cases involving firearms, narcotics, violent offenders, and urgent community safety threats.
- Execute search warrants and compliance checks, ensuring adherence to probation conditions and enhancing community safety.
- Conduct expedited field visits based on credible intelligence received from external law enforcement agencies regarding threats involving firearms or narcotics.
- Perform comprehensive criminal investigations utilizing databases including NYPD DAS, E-Justice, and NYS CIS.
- Coordinate with federal, state, and local agencies to investigate criminal activity involving probation clients.
- Assist law enforcement agencies in apprehending probation clients wanted for active investigations involving assault, sexual assault, homicide, menacing, trafficking, and illegal firearms.
- Conduct real-time monitoring and response to Drill Rap and social media threats involving organized crews, retaliation violence, and probationers displaying firearms online.
- Perform field investigations and surveillance related to illegal firearms possession and community safety concerns.
- Investigate cases involving ghost guns, privately made firearms, identity theft, mail theft, check fraud, and credit card fraud.
- Monitored high-profile media cases, executed warrants, conducted extraditions, and performed court-mandated searches to uphold public safety and legal compliance.
- Supervise caseloads of offenders sentenced to probation in lieu of incarceration while maintaining accountability and rehabilitation objectives.
- Assess individuals for employment assistance, mental health counseling, substance abuse treatment, mentoring programs, and community resources.
- Facilitated group sessions promoting positive decision-making and behavioral accountability, supporting offender rehabilitation.
- Maintain accurate court reports, probation violations, transfers, and case documentation in compliance with departmental standards.
- Develop individualized action plans to support offender rehabilitation and successful reintegration into the community.
Case Planner
Graham Windham
New York
09.2015 - 09.2018
- Provided assessment, planning, implemented services with mental health, medical dental and education plans for families
- Monitored families to ensure compliance with ACS (Administration of Children Services) policies and procedures
- Assess families for safety and risk to prepare implement and monitor safety plans
- Conducted required contacts with families in their homes, offices, and community locations to ensure ongoing support.
- Administered individual and group counseling in accordance with areas identified in the service plan
- Recorded all services in the formal recording system Connections and adhered to time frames
- Offered guidance and direction on the immigration process to help families
- Conducted quarterly assessments to update families on progress towards graduation and completion of service plans
- Facilitated meetings to align family goals with identified risk factors, ensuring proactive support and intervention
- Coordinated emergency meetings to address immediate safety concerns for children in the home
Education
Bachelor of Science - Criminal Justice
Monroe College
04.2012
Skills
- NYS Criminal Inquiry
- Case Management
- Risk Assessment
- Criminal Justice Software
- Client Monitoring
- Data Analysis
- Proficient in Excel
- Microsoft Word proficiency
- Proficient in PowerPoint
- Bilingual
- English fluency
- Spanish fluency
Training
- First Aid Certification
- CPR Certification
- Safety
- Yearly Firearm Requalification
- Defensive Tactics
- Article 35
- License to Carry a firearm
Timeline
Intelligence Probation Officer
New York City Department of Probation
09.2018 - Current
Case Planner
Graham Windham
09.2015 - 09.2018
Bachelor of Science - Criminal Justice
Monroe College