Proven leader and efficient problem-solver, adept in operations management and customer-oriented service. At Dupree's Air Conditioning & Heating, significantly enhanced customer satisfaction and streamlined operational efficiency. Demonstrates strong work ethic and decision-making prowess, ensuring high-quality outcomes and improved profitability. Expert in business planning and personnel management, driving success and operational excellence.
Overview
15
15
years of professional experience
Work History
Owner Operator
Duprees Air Conditioning & Heating
04.2022 - Current
Job Duties include scheduling jobs, sizing and designing HVAC systems and blueprints.
Service, Troubleshoot, and Install HVAC Systems which include: Mini Split Systems, Split and Packaged Central Air Systems, Ice Machines and Evaporative Coolers.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Implemented effective financial management practices, improving cash flow and profitability.
Optimized workflow processes through careful analysis of operational needs and resource allocation.
Consulted with customers to assess needs and propose optimal solutions.
Building Operating Specialist
County of Kings
12.2012 - 04.2022
Job duties varied from servicing, troubleshooting and installing HVAC systems, along with Pneumatic HVAC Systems, Boilers, Chillers and weekly water treatment testing, repair, troubleshoot and installed motor drives.
Trained in Andover Automated Systems.
Weld and fabricate HVAC stand and various other projects.
Maintain, troubleshoot, and Test Fire Alarm Systems.
Maintain, Log, and Test Generator systems and Automatic Transfer Switches (ATS).
These job duties were often required at varies high security areas such as Sheriff's office, Jail, evidence, Fire station's etc...
Followed all company policies and procedures to deliver quality work in a safely manor.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Dairy Maintenance
Diamond Dairy
09.2012 - 12.2012
Job duties varied from troubleshooting and repairing Refrigeration Chiller Systems, Welding Fences (ARC), Sanitary Welding (TIG), Fabricate and Install Fence and Gates, installed and serviced Pneumatic gates.
Completed daily assignments with minimal supervision, showing initiative in problem-solving and task completion.
Streamlined fabrication process through effective blueprint reading and interpretation, ensuring accurate assembly of components.
Showcased adaptability by quickly learning new processes or techniques required for various job assignments throughout the day.
HVAC Technician
Oasis Air Conditioning & Heating
06.2009 - 06.2012
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.