Griselda Molina-Mota
Hercules,CA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Demonstrated exceptional organizational skills and teamwork, contributing to significant client satisfaction and operational efficiency. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Real Estate Sales Agent
Margarita Mino Realty
12.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
Office Administrative Assistant
Excel Debt Inc.
03.2018 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
Education
Associate Degree in Theology - Theology
Instituto Biblico De Oakland
Oakland07.2023
High School Diploma -
Jefferson High School
Daly City, CA06.1996
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Data Entry
- Customer Service
- Active Listening
- Problem Resolution
- Microsoft Excel
Accomplishments
- Recognized by customers for expedient and effective service.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
Certification
- Licensed Real Estate Agent
- Notary Public
Languages
Spanish
Full Professional
Timeline
Real Estate Sales Agent
Margarita Mino Realty
12.2020 - Current
Office Administrative Assistant
Excel Debt Inc.
03.2018 - 05.2024
Associate Degree in Theology - Theology
Instituto Biblico De Oakland
High School Diploma -
Jefferson High School
- Licensed Real Estate Agent
- Notary Public
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