Summary
Overview
Work History
Education
Skills
Timeline
Generic

Griselda Montoya

Henderson,NV

Summary

Codic

Overview

33
33
years of professional experience

Work History

Status Board Operator

Aria Resort Casino
12.2009 - 03.2025
  • Adhered strictly to established policies and procedures related to operating a status board.

Status Board Clerk/Operator

Edgewater Casino
10.1991 - 11.2009

Answer phones from guests, front desk, Facilities, pad, security and employees

Weekly schedules, vacations, payroll, loa forms.

Order office supplies

Running Reports

Issue keys,radios and devices to managers and employees.

Assist Managers and Supervisors on the floor

Guest Room Attendant Experience

Dispatch calls to appropriate departments

Houseperson Experience

Lost and Found

Education

Kofa High School
Yuma, AZ

Skills

  • Team Communication
  • Call Monitoring
  • Customer Satisfaction
  • Resolve Complaints
  • Process Monitoring
  • Spreadsheet Tracking
  • Maintain Records
  • Desktop Computers
  • Database Updating
  • Client Support
  • Customer Service

Timeline

Status Board Operator

Aria Resort Casino
12.2009 - 03.2025

Status Board Clerk/Operator

Edgewater Casino
10.1991 - 11.2009

Kofa High School
Griselda Montoya