Griselda Pacheco

• Conducted appointments with families and reviewed applications including the application waitlist of Early/ Head Start programs.
• Reviewed the numbers of applications and entered them into the software database system.
• Performed community outreach to increase enrollment of families for services.
• Coordinated volunteer opportunities for parents interested in participating more actively in their child's educational experience at the center.
• Enhanced children's development by implementing age-appropriate activities and learning modules.

• Coordinated and planned First generation high school students to visit colleges, universities, and vocational/trade schools.
• Explained resources to families and students about FAFSA and SAT Prep Classes.
• Helped and mentorship students to explore career options and set academic goals in the Family Resource Center.
• Delivered outstanding customer service by communicating with prospective families and students by responding to inquiries and providing follow-up on information.
• Analyzed progress of projects and maintained current records with latest information.

Evaluated and submitted documents to ensure applications meet all admission and program requirements.

• Responded to incoming inquiries via phone, email, or in person.
• Entered and verify records of attendance rosters and documents for the before/afterschool programs, summer, and tutoring programs.
• Entered applications and followed up with appropriate personnel for missing information on incomplete applications.
• Managed high volumes of incoming applications, prioritizing tasks effectively to meet deadlines consistently in both English and Spanish.