Griselda Pedroza
Escondido,CA
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
26
26
years of professional experience
Work History
Property Manager
National CORE-Talmadge Senior Village
08.2025 - Current
- Managed daily operations of Talmadge Senior Village, ensuring resident satisfaction and compliance with policies.
- Oversaw budgets, conducted financial analysis, and implemented cost-saving measures to enhance operational efficiency.
- Developed and maintained relationships with vendors to negotiate contracts and secure quality services for residents.
- Led team meetings to strategize on property improvements and address resident concerns effectively.
Property Manager
The Presidio Apartments & Alice Court Apartments
10.2023 - Current
- Oversee two communities: one consisting of 77 tax credit units and the other comprising 24 tax credit units, ensuring adherence to regulations and operational efficiency.
- Prepare monthly reports and oversee rent collection processes.
- Execute eviction procedures in accordance with company policy.
- Conduct apartment viewings and facilitate all move-in and move-out inspections.
- Compile documentation for weekly, monthly, and bond reporting.
- Ensured the effective completion of maintenance tasks on a daily basis.
- Achieve financial objectives through diligent rent collection, timely bill payments, budget forecasting, expenditure scheduling, variance analysis, and implementation of corrective actions.
- Investigate and resolve resident complaints while upholding property standards and coordinating renovations with landscaping services.
- Manage security protocols in collaboration with security patrol services and establish precautionary policies and procedures.
- Administer occupancy policies with a focus on professionalism.
Compliance Manager
Aperto PM Management/US Residential
11.2013 - 10.2023
- Oversee daily operations of a subsidized rental office serving 485 family units and Tax Credit.
- Prepare and process all Initial Move-Ins and Recertifications for HUD and Tax Credit.
- Maintain waiting and transfer lists in compliance with HUD guidelines.
- Review and process EIV reports monthly, addressing discrepancies promptly in accordance with HUD regulations.
- Complete and review all annual tax credit reports.
- Supervise the completion of Initial Tax Credit processes for 485 family units related to new construction and rehabilitation.
Compliance Manager
Fairfield Residential
01.2008 - 10.2013
- Conduct interviews with applicants and perform necessary verifications in accordance with the Low-Income Tax Credit Program, Tax Exempt Bonds, HUD 4350.3 Occupancy Handbook, and HOME program.
- Maintain resident files to ensure compliance with Tax Credit and HUD guidelines, utilizing Yardi Classic real estate software.
- Ensure that all compliance obligations for 504 Tax Credit/HUD Units are fulfilled.
- Create monthly and quarterly reports.
- Prepare reports on bonds and home fund units.
- Ensure completion of Tax Credit and HUD MOR procedures for audits.
- Coordinate and audit internal monthly files.
- Delegate monthly assignments to a team of 5 for Tax Credit and HUD compliance.
- Assist residents with situational issues and provide service referral guidance.
- Maintain occupancy levels and rental revenue.
- Conduct apartment showings and oversee all move-in and move-out inspections.
- Ensure adherence to program regulations, including required reports and certifications.
Property Manager
CIC
01.2007 - 01.2008
- Managed 263 Tax Credit units, ensuring compliance and operational efficiency.
- Completed monthly files and managed rent collection procedures.
- Processed evictions in line with company policy.
- Conducted apartment showings and facilitated all move-in and move-out inspections.
- Prepared documentation for weekly, monthly, and bond reports.
- Ensured maintenance tasks were completed effectively on a daily basis.
- Achieved financial targets through diligent rent collection, bill payments, budget forecasting, expenditure scheduling, variance analysis, and corrective actions.
- Investigated and resolved resident complaints, maintained property standards, and planned renovations while collaborating with landscaping services.
- Oversaw security measures through collaboration with security patrol services and established precautionary policies and procedures.
- Enforced occupancy policies with professionalism.
Leasing Agent, Assistant Manager, Property Manager
Village Investment/Bridgeport Properties
01.2000 - 01.2007
- Managed all aspects of apartment rentals, including traffic generation, leasing, prospect qualification, lease documentation, and move-in coordination, ensuring compliance with company and community policies.
- Delivered high-quality resident services and effectively communicated service requests to the Maintenance Supervisor and other team members.
- Assisted the Property Manager in compiling market data and preparing competitive analyses and trend reports, managing telephone and foot traffic, showing available apartments, and ensuring timely lease closures.
- Oversaw operations for 365 Tax Credit apartment homes and achieved a 90% occupancy rate.
- Prepared monthly financial reports and managed expense tracking, accounts payable and receivable, and purchasing functions.
- Negotiated with contractors for maintenance and renovation projects, ensuring that all aspects adhered to project, safety, and compliance standards.
- Supervised and trained a team of administrative and maintenance staff, promoting a high level of customer service while resolving tenant issues.
Education
High School Diploma -
Cetys High School
Mexicali, Baja California 01-1987
Skills
- Communication Skills, Dependable, Flexible, Tax Credit & HUD
- Customer Service, Positive Attitude, Team Player, Bilingual: English/Spanish
- Telephone Skills, Reliable, One Site Software, Strong Organization Skills
- Punctual, Motivated, Yardi Software, ShopCor Software
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
National CORE-Talmadge Senior Village
08.2025 - Current
Property Manager
The Presidio Apartments & Alice Court Apartments
10.2023 - Current
Compliance Manager
Aperto PM Management/US Residential
11.2013 - 10.2023
Compliance Manager
Fairfield Residential
01.2008 - 10.2013
Property Manager
CIC
01.2007 - 01.2008
Leasing Agent, Assistant Manager, Property Manager
Village Investment/Bridgeport Properties
01.2000 - 01.2007
High School Diploma -
Cetys High School