Griselda Ruiz

Act as a liaison between campus employees and the public to coordinate activities; answer phones and screen calls; schedule appointments; provide general departmental information, documents, and forms.
Assist in departmental orientation and training of new classified staff, hourly, and student employees—interpersonal skills using tact, diplomacy, and courtesy. Handle situations with initiative and tact.
Compile reports and related analyses following established formats and procedures, collecting information from a variety of databases. Inputs and retrieves data and information from relevant computer applications and programs; prepares routine statistical reports.
Maintain and orders office inventory supplies and equipment; maintain storeroom.
Operate a variety of office equipment, including photocopier, calculator, and computer. Daily usage of the following software: Microsoft Office, CANVA BANNER and SARS. Updates social media. Updates websites as needed.
Assist in the preparation of the department budgets, distributing monthly expenditures, maintaining expenditure reports, and processing balance transfer requests as needed.
Prepare and file departmental forms and documents, such as memoranda, exams, class outlines, reports, schedules, and letters; uses established filing systems.
Process invoices and maintains running balance of monies. Receive, classifies, reconciles, interprets, consolidates, and/or summarizes documents and information.
Develop schedules related to division/department activities and services; maintain calendars and coordinate committee and other meetings; review, updates and informs the administrator and others of essential timelines; attend meetings related to assigned division; take and prepare minutes as assigned; disseminate information as appropriate.
Assist with equity program/event coordination, set up, advertisement and presentations. Represents Student Services at various meetings as requested and serves on campus committees as assigned.
May prepare a variety of documents for publications and marketing pieces including brochures, flyers, event programs, and related materials.
Perform a wide variety of difficult and specialized clerical and technical work in the operation of an assigned program.
Work confidentially with discretion and independently with little direction.
Coordinate and make travel arrangements; maintain appointment schedules and calendars; arrange meetings and conferences.
Coordinates faculty evaluation process.
Assist Dean with student complaints and/or conduct process.
Serve or represent division on a variety of district committees as requested.
Support the college work of the Dean with preparation of agendas, minutes, and other assignment materials related to meetings, committees, or other college meetings.
Ability to read and interpret federal and state grant guidelines.

Maintain program attendance records and assist the Program Manager with collecting required program data for reporting requirements. Fill in for Program Leaders when substitutes are not
available.
Maintain records of participants’ progress and assist in completing project reports as necessary; communicate with parents, teachers, community education partners, and others to
provide information on program activities, student progress, or related concerns.
Monitor hallways and adjacent areas to ensure appropriate behavior and eliminate potential
safety hazards, oversee and coordinate indoor and outdoor play activities, enforce indoor and outdoor safety rules; mediate disputes and reinforce appropriate student conduct. Have knowledge of developmentally appropriate practices.
Coordinate and assist in cleaning up activity areas, facility, and other light custodial duties.
Conduct needs and year-end assessments for assigned program site and assist the Program Manager
in maintaining records and reports related to site programs and activities.
Maintain appropriate inventory and distribution of supplies on site and provide inventory lists to the Program Manager.
Participate in ongoing professional development and attend staff meetings, training, and workshops as required.
Oversee and or handle first aid and home contacts when necessary.
Communicate effectively, tactfully, and respectfully both verbally and in writing.

• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
• Delegated work to staff, setting priorities and goals.
• Trained employees on additional job positions to maintain coverage of roles.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Collaborated with other departments to ensure timely completion of projects within budget constraints.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Maintained open communication with Admin. team members, resulting in successful project outcomes.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Ensure program compliance with all applicable policies and procedures, state and federal requirements, and standards of quality programming and safety.
• Implement age-appropriate programs and activities for students TK-8 including literacy, enrichment, instruction interventions, homework assistance, mealtime, recreational and structured play, and organizing special events.
• Daily interaction with parents, students, and staff. Answering questions, ensuring timely and professional communication
• Ensure quality programming and scholar safety
• Ensure appropriate coverage of staff absences, including responding to time off requests, calling substitutes, and preparing substitute for duties

• Collaborated with staff members on developing creative solutions for challenging issues impacting underserved populations.
• Established and maintained relationships to meet community needs and avoid service duplication.
• Assessed and identified service delivery challenges and opportunities within local area.
• Acted as consultant to community programs by interpreting regulations and policies.
• Determined organizational policies regarding program eligibility, requirements and benefits.
• Established partnerships with local schools, churches, libraries and other institutions that could benefit from additional resources or assistance.
• Assisted in organizing special events related to community projects.
• Maintained accurate records of all donations received from individuals or corporate sponsorships.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Met with parents to discuss students' progress and review areas requiring improvement.
• Organized activities to promote physical, mental and social development of each child.
• Managed student behavior in classroom by establishing and enforcing rules and procedures.
• Served as a mentor for new teachers during their onboarding process.
• Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
• Maintained secure and disciplined classroom to provide positive learning environment.
• Created lesson plans and chose supporting materials to promote positive learning experiences.
• Led students through safety procedures for active shooter and fire drills.
• Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
• Established and enforced rules for behavior and procedures to maintain order among students.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
• Delivered instruction individually or in small groups with support from instructor.
• Arranged lesson outlines and individual plans according to course syllabus and district requirements.
• Provided support to students and staff in the classroom environment by translating between English and Spanish.
• Engaged with parents, guardians of bilingual, ESL learners in order to help bridge the gap between home life and school life.
• Monitored student progress and provided feedback to teachers regarding student performance.
• Identified areas of difficulty experienced by ELLs due to their limited knowledge of either language or culture.
• Monitored computer usage and assisted students with hardware and software issues.
• Collaborated with other professionals such as speech pathologists, psychologists, counselors. to provide comprehensive language services for students.
• Translated oral and written communications from English to Spanish, as well as from Spanish to English.
• Created an environment that was conducive to learning by establishing positive relationships with students who were bilingual and ESL learners.
• Distributed pencils, paper, textbooks and workbooks to students.
• Conducted assessments of students' proficiency levels in both languages.
• Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
• Actively participated in professional development opportunities related to working with ELLs and bilingual students.
• Worked with English language learners in small groups to develop fluency.
• Completed day-to-day duties accurately and efficiently.
• Administer and score Summative English Language Proficiency Assessment for California (ELPAC) 7th & 8th grade English Language Learners