
Detail-oriented security officer and HKL supervisor with strong observation skills and a commitment to customer service. Experienced in managing access control and documenting incidents accurately, contributing to a safe environment and effective incident resolution.
*Responded to incidents and emergencies using established protocols ,ensuring safety of personnel and property.
*De-escalate conflicts and maintained order in high stress environment.
*Managed access control systems to regulate entry and exit points,ensuring only authorized personnel had access to restricted areas.
*Documented daily activities and incidents in detailed reports to provide accurate records for management and legal purposes.
*Assisted in developing emergency response plans and evaluation procedures to prepare for potential incidents.
* Most important Observe prevent fights between IAs .
*Managed daily operations,ensuring compliance with company policies and financial regulations.
*Reviewed and processed loan applications with accuracy and attention to detail.
*Handled sensitive customer sensitive customer information while maintaining confidentiality and professionalism.
*Processed financial transactions,including bank deposits and collections with precision.
* Adaptability and flexibility
* Emergency response plans
* Ability to remain calm under pressure
* Bilingual : English & Spanish