Griselle Rosado
Staten Island
Summary
Professional manager with strong track record in onsite operations. Known for driving operational excellence and fostering collaborative work environment. Focused on achieving results and adapting to changing needs, with expertise in resource management and conflict resolution.
Overview
21
21
years of professional experience
Work History
On-site Manager / Senior Real Estate Administrator
Neptune Associates LLC
06.2013 - Current
- Conduct regular building walkthroughs and inspections, noting deficiencies and taking corrective action.
- Manage and oversee special projects, and ensure they are completed on time and within budget.
- Handle staffing needs, including posting job ads, screening applicants, conducting interviews, and training new hires.
- Approve payroll and manage the processing of building invoices.
- Resolve escalated issues with tenants, contractors, and staff, ensuring a high standard of service is maintained.
- Oversee compliance-related work, including lease renewals and adherence to local regulations.
- Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments.
- Efficiently supervised building upgrades including roof, heating system, security system upgrades, and vacancy renovations Regularly report to top management on property performance, challenges, and opportunities.
- Participate in weekly team meetings to discuss progress, address issues, and strategize for future operations.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Coordinated with subcontractors for timely completion of tasks, facilitating smooth project progression.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Oversaw the application process for prospective tenants by conducting background checks, verifying references, and determining eligibility based on established criteria.
- Managed property listings, ensuring accurate and up-to-date information on available properties.
Executive Assistant to Legal Counsel & President
GFI Capital Services, Inc.
07.2014 - 06.2015
- Gatekeeper for both (Answered phone and screened calls and screen all visitors).
- Meeting and Greeting all scheduled visitors
- Scheduling and booking conference rooms
- Coordinated travel arrangements
- Planned and coordinated breakfast and luncheon meetings
- Process monthly expense report reflecting supporting documents
- Addressed and composed all incoming correspondence and take independent action where appropriate in responding to or redirecting requests; provide quality control of all outgoing correspondence.
Executive Assistant
GFI Management Services, Inc.
07.2013 - 07.2014
- Switchboard and scheduling of all conference rooms
- Entering of all incoming rent check into Yardi
- Assisted in Lease preparation and Lease renewals
- Managed all incoming and outgoing Mail
- Assisted in removal of all ECB and DOB violations
- Monitored all non-payments actions and stipulations
Program Assistant
Community Health Action (CHASINY)
07.2010 - 08.2011
- Maintained office cataloging, distribution, and record keeping.
- Supervised the day-to-day functions of the staff.
- Scheduled appointments of physicians with patients.
- Coordinated relationships with other health care centers.
- Maintained and checked medical records of the patients on a regular basis.
- Assisted clientele as they enter office and via phone.
- Performed filing, data management, drafting and editing short office memos.
Assistant Property Manager
GFI Management Services, Inc.
02.2006 - 07.2010
- Determined nature of business, and directed callers to destination utilizing 20-line Switchboard.
- Prepared all FEDEX, UPS and outgoing mail for various departments.
- Coordinated applications and interview status with HR.
- Handled all Accounts Receivables and Payable for various vendors.
- Entered rent payments, leases and lease renewals, utilizing YARDI program
- Processed legal action against non-payment tenant
- Uploaded of rent bills on a monthly basis.
- Coordinated New Hire set-up with IT Department
- Create rent rolls, vacancy reports, tenant ledgers, Affordable housing and Section 8.
- Conducted credit reports for new applicants, review and print reports, review credit
- Planning and scheduling meetings and appointments
- Maintain records and tracked work orders & purchase order for all buildings
- Manage routine administrative duties, including copying, filing, etc
- Assess prices on invoices and made materials purchase with all vendors
- Analyzed information solved problems and worked with minimum supervision
- Supervised all the duties performed by 8 employees within reception, mailroom, maintenance and messenger departments
Human Resource Assistant to Direct of HR
Wilson, Elser, Moskowitz, Edelman & Dicker, LLP
06.2004 - 04.2006
- Answered a 10- line switchboard and assisted with employee relations.
- Assisted with HRIS system and distributing new hire packets to new employees.
- Maintained Keycard system for all employees.
- Provided human resource assistance to employees by resolving issues and answering all routine and Non-routine questions.
Education
BA - undefined
Staten Island Employment Education Consortium (CSI)
Staten Island, N.Y.undefined
College of Staten Island
Staten Island, NY01.1986
Skills
- Computer literate - MS Office Professional
- Microsoft 2007/2003(Word , Windows XP, Excel, PowerPoint & Outlook) Mac (Imac)
- Trained on various software programs
- Retail Customer Service Certified
- YARDI, MDS Property
- Fluent in Spanish
Timeline
Executive Assistant to Legal Counsel & President
GFI Capital Services, Inc.
07.2014 - 06.2015
Executive Assistant
GFI Management Services, Inc.
07.2013 - 07.2014
On-site Manager / Senior Real Estate Administrator
Neptune Associates LLC
06.2013 - Current
Program Assistant
Community Health Action (CHASINY)
07.2010 - 08.2011
Assistant Property Manager
GFI Management Services, Inc.
02.2006 - 07.2010
Human Resource Assistant to Direct of HR
Wilson, Elser, Moskowitz, Edelman & Dicker, LLP
06.2004 - 04.2006
BA - undefined
Staten Island Employment Education Consortium (CSI)
undefined
College of Staten Island
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