Griselle Tejeda
Administrator
Boston,MA
Summary
Dynamic leader with a proven track record at John F Kennedy Family Service Center, excelling in strategic planning and relationship building. Enhanced community engagement through innovative program evaluations and partnerships, resulting in increased client satisfaction. Skilled in operations management and fostering high-performing teams, driving continuous improvement and employee retention.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Children Services
John F Kennedy Family Service Center
02.2018 - Current
- Led strategic initiatives to enhance community engagement and service delivery.
- Developed and implemented program evaluations to measure effectiveness and impact.
- Oversaw budget management and resource allocation for various service programs.
- Collaborated with stakeholders to identify needs and optimize service offerings.
- Mentored staff in best practices for client relations and case management.
- Established partnerships with local organizations to expand outreach efforts.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Education Coordinator
John F Kennedy Family Service Center
08.2003 - 02.2018
- Developed and implemented educational programs to enhance community engagement and support family needs.
- Collaborated with local organizations to coordinate resources and services for diverse populations.
- Trained and mentored staff on best practices in educational program delivery and participant support.
- Evaluated program effectiveness through participant feedback and assessment tools, driving continuous improvement.
- Established partnerships with schools to facilitate access to educational resources for families in need.
- Developed community education programming events and other activities designed to increase and improve educational outcomes.
- Maintained compliance with local, state, federal policies regarding education coordination through diligent record-keeping practices.
- Enhanced curriculum quality by collaborating with teachers and administrators to review, revise, and implement new instructional materials.
Education
Bachelor of Arts - Human Development
Lesley University
Cambridge, Massachusetts, MA05-2007
Associate of Science - Early Education
Bunker Hill Community College
Charlestown, MA05-2000
Skills
- Relationship building
- Strategic planning
- Decision-making
- People management
- Operations management
- Hiring and retention
- Rules and regulations
Certification
Serve Save Certification Manager
Director II Certified
Languages
Spanish
Native or Bilingual
Timeline
Director of Children Services
John F Kennedy Family Service Center
02.2018 - Current
Education Coordinator
John F Kennedy Family Service Center
08.2003 - 02.2018
Bachelor of Arts - Human Development
Lesley University
Associate of Science - Early Education
Bunker Hill Community College