Griselle Torres
Belton,TX
Summary
Apply for a job at your institution, that can fill a professional position. Ready to build on my acquired knowledge and contribute to the success of your company. Committed to contributing my skills and passion to drive the mission in the different areas employed.
Overview
21
21
years of professional experience
Work History
Office & Classroom Maintenance
Interamerican University
San Juan, Puerto Rico
06.2021 - 03.2024
- Assistant in the organization of activities and graduations
- Supervised and Maintain cleanliness on classrooms
- Organized cleaning products
- Conducted assessments to evaluate and accountability of cleaning equipment and Products
Office Maintenance
Interstate Cleaning Corporation
Guaynabo, Puerto Rico
01.2013 - 04.2021
- Oversaw office maintenance tasks such as cleaning or repairs.
- Conducted regular maintenance checks on office equipment such as telephones, copiers, fax machines.
- Performed preventive maintenance on air handlers to ensure proper operation.
- Assisted in organizing and managing district office events.
- Supported line downtime tasks and maintenance.
- Provided technical guidance to staff regarding repair and maintenance needs throughout the building.
Customer Service Representative
Department of Family and Children Services
San Juan, Puerto Rico
03.2008 - 10.2010
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Improved customer service wait times to mitigate complaints.
Preschool Teacher
Learning Center for Parents and Children
San Juan, Puerto Rico
02.2003 - 04.2008
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Stimulate and develop the intellectual, physical, and emotional growth of children, through the provision of classes
- Recreational & Physical Activities
- Crafts & Teachings, Read readings to children
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Utilized technology such as computers and tablets in the classroom setting.
Education
High School Diploma -
Republic of Colombia
San Juan, Puerto Rico05-2002
Skills
- Peer Assessment
- Learning Styles
- Student Engagement
- Attention to Detail
- Effective listening
- Professionalism
- Reliability
- Problem-Solving
- Child Development
- Teamwork and Collaboration
- Group and individual instruction
- Team Collaboration
Languages
Spanish
Professional
Timeline
Office & Classroom Maintenance
Interamerican University
06.2021 - 03.2024
Office Maintenance
Interstate Cleaning Corporation
01.2013 - 04.2021
Customer Service Representative
Department of Family and Children Services
03.2008 - 10.2010
Preschool Teacher
Learning Center for Parents and Children
02.2003 - 04.2008
High School Diploma -
Republic of Colombia
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