Summary
Overview
Work History
Education
Skills
Certification
Tools
Timeline
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Grishma Patel

Summary

Former math educator with a Master’s in Curriculum and Instruction, specializing in education technology. Proven track record in overseeing hundreds of K-12 accounts, enhancing tool adoption through strategic planning and tailored support. Skilled in collaborating on cross-functional projects and creating impactful resources that empower educators.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Partner Success Manager

Ellevation Education - Curriculum Associates, LLC
05.2024 - Current
  • Manage internal projects across Product, Success, Sales, Training and Support teams ensuring product alignment with NY, OH, WI, SD, & NE state regulations as state-level lead
  • Develop tailored implementation success plans for over 70 partners ($900K ARR) by leveraging usage data insights resulting in successful product adoption
  • Founded and led the Asian Employee Resource Group (ERG), driving diversity, equity, and inclusion initiatives by organizing events, discussions, and mentorship programs
  • First employee to bridge the connection between Curriculum Associates (CA) and Ellevation following CA's acquisition, leading cross-product integration efforts with NY state initiatives to resulting in 12% increase attendance to NY state events

Partner Success Specialist

Curriculum Associates, LLC
01.2022 - 04.2024
  • Led projects on internal teams (Salesforce, Rostering/Onboarding, and DEIB taskforce) that increased streamlined partner onboarding processes, automated workflows, and fostered inclusion
  • Identified opportunities for product adaptation and incorporated user feedback which led to a personal 94% account renewal rate for two consecutive years
  • Mentored newly onboarded Partner Success Specialists, helping them achieve proficiency within 3 months
  • Organized and conducted 15 annual user group events for educators across 8 states resulting in collaboration among district-level leaders at a state-level

Implementation Specialist

Curriculum Associates, LLC
05.2021 - 12.2021
  • Onboarded 235 accounts within two months, utilizing data platforms (Clever, ClassLink, Infinite Campus), and ensuring smooth account setup through proactive monitoring.
  • Kept internal tracking systems up to date, including updates during meetings for all accounts, and proactively monitored automated provisioning nightly cycle results and reports to remediate issues before they affected educators during the initial onboarding window..
  • Identified potential opportunities for product expansion while developing strong relationships with key decision-makers, and providing high-quality service for educators.

Teacher | Algebra 1 & 2

Community Charter School Cambridge
07.2020 - 05.2021
  • Utilized education technology tools (Nearpod, IXL, PearDeck, Desmos) to enhance student engagement, critical thinking, and problem-solving while adapting teaching strategies to meet diverse learning needs
  • Developed and managed data tracking systems for assignments, participation, and student behavior
  • Fostered clear communication with students across four classes, parents, and staff to support student success

Teacher | Algebra 1 & Geometry

Phoenix Charter Academy & Teach For America
08.2018 - 06.2020
  • Delivered high-quality instruction and mentorship as a Teach For America corps member, collaborating with school districts and community stakeholders to address educational disparities, and promote student success.
  • Developed and designed comprehensive, standards-aligned math content and project-based assessments, incorporating both foundational and advanced topics to ensure scaffolded learning progression
  • Designed accommodations, and instructional and assessment modifications while collaborating with SPED and ESL teachers to ensure effective, standard, and competency-based education

Education

Master of Education - Curriculum & Instruction, Secondary Mathematics (5-12)

Boston University
01-2020

Bachelors - Cognitive Psychology, Public Health (minor)

Indiana University
01-2018

Skills

  • Competitive analysis
  • Vendor management
  • Partnership development
  • Workflow optimization
  • Technology integration
  • Operations management
  • Project regulations
  • Documentation oversight & management
  • Design development

Certification

  • User Experience Design, eCornell, 11/22
  • Initial Teaching License in Secondary Math, MA Dep. Ed., 06/20
  • Sheltered English Immersion Endorsement, MA Dep. Ed., 08/18

Tools

Slack, Atlassian (Jira), Asana, Microsoft Teams, SharePoint, Salesforce, ChurnZero, Zendesk, Gainsight, Microsoft Office Suite, Google Suite, Canvas, Ellevation Platform & Strategies, i-Ready, Nearpod, IXL, PearDeck, Desmos, Google Classroom, Canva, Figma

Timeline

Partner Success Manager

Ellevation Education - Curriculum Associates, LLC
05.2024 - Current

Partner Success Specialist

Curriculum Associates, LLC
01.2022 - 04.2024

Implementation Specialist

Curriculum Associates, LLC
05.2021 - 12.2021

Teacher | Algebra 1 & 2

Community Charter School Cambridge
07.2020 - 05.2021

Teacher | Algebra 1 & Geometry

Phoenix Charter Academy & Teach For America
08.2018 - 06.2020

Master of Education - Curriculum & Instruction, Secondary Mathematics (5-12)

Boston University

Bachelors - Cognitive Psychology, Public Health (minor)

Indiana University

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Grishma Patel