Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Grisle Espinosa

San Bernardino,CA

Summary

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

13
13
years of professional experience

Work History

Receptionist

Smile Select Dental Office
Rancho Cucamonga, CA
06.2021 - 03.2025
  • Compiled data from various sources into organized reports for management review.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted visitors and provided them with assistance.

Receptionist

Western Dental
Rancho Cucamonga, CA
12.2019 - 02.2021
  • Compiled data from various sources into organized reports for management review.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Scheduled and confirmed appointments and meetings for management team.

General Manager

Flying Monkey Cafe & Deli
Springdale, UT
10.2015 - 11.2019
  • Oversaw product development initiatives from concept through completion stages.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Supervised employees through planning, assignments, and direction.
  • Trained employees on duties, policies and procedures.

Lead Server

The Patio Grill
St. George, UT
07.2012 - 09.2015
  • Monitored inventory levels of food items and alerted management when supplies were running low.
  • Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
  • Organized weekly team building activities designed to foster collaboration among servers.
  • Enforced health regulations concerning food handling, storage, sanitation practices.
  • Answered phone calls from customers regarding reservations or inquiries about menu items.

Skills

  • Customer service
  • Data entry
  • Office administration
  • Supply management
  • Payment processing
  • Appointment scheduling
  • Incoming call handling
  • Greeting and seating clients
  • Phone etiquette
  • Business administration
  • Schedule management
  • Customer/Client relations
  • Telephone skills
  • Customer and client relations

Languages

Spanish
Professional

Timeline

Receptionist

Smile Select Dental Office
06.2021 - 03.2025

Receptionist

Western Dental
12.2019 - 02.2021

General Manager

Flying Monkey Cafe & Deli
10.2015 - 11.2019

Lead Server

The Patio Grill
07.2012 - 09.2015

Similar Profiles

CREATE PROFILE
Grisle Espinosa