Grismar Delgado
Del Rio,TX
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
La Quinta
08.2023 - 09.2023
- Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
- Managed phone inquiries and reservations using hotel management software.
- Processed check-ins and check-outs efficiently, maintaining accurate guest records.
- Coordinated with housekeeping to ensure timely room readiness for guests.
- Resolved guest complaints promptly, enhancing overall customer satisfaction.
- Maintained lobby cleanliness and organization, contributing to positive first impressions.
General Laborer
Mortenson Construction
07.2019 - 05.2023
- Operated tools and equipment for various construction projects, ensuring compliance with safety standards.
- Assisted in loading and unloading materials, maintaining site organization and efficiency.
- Maintained cleanliness of work area, following best practices for waste disposal and recycling.
- Collaborated with team members to complete tasks within deadlines while adapting to changing priorities.
Overnight Stocker and Receiver
Walmart
02.2016 - 04.2019
- Organized and stocked merchandise efficiently to optimize shelf space and enhance product visibility.
- Received and inspected incoming shipments, ensuring accuracy and quality of stock.
- Collaborated with team members to maintain cleanliness and organization in the stockroom area.
- Trained new associates on stocking procedures, safety protocols, and inventory management systems.
Account Manager
Express Rent To Own
02.2015 - 02.2016
- Managed client accounts, ensuring optimal service delivery and satisfaction.
- Developed and maintained strong relationships with clients to foster loyalty and retention.
- Collaborated with team members to streamline account management processes for efficiency.
- Resolved customer inquiries and issues promptly, enhancing overall client experience.
- Trained new staff on account management practices and customer service protocols.
Education
High School Diploma -
Central High School
San Angelo, TX05-2011
Skills
- Customer Service
- Time management
- Cash handling
- Telephone etiquette
- Data entry
- Scheduling
- Verbal and written communication
- Administrative skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
La Quinta
08.2023 - 09.2023
General Laborer
Mortenson Construction
07.2019 - 05.2023
Overnight Stocker and Receiver
Walmart
02.2016 - 04.2019
Account Manager
Express Rent To Own
02.2015 - 02.2016
High School Diploma -
Central High School