Grissel Rodriguez
Mesa,AZ
Summary
Dedicated quality technician with years of experience in ensuring products meet the highest standards. Committed in conducting thorough inspections, implementing process improvements, reducing costs and delivering top-notch quality assurance in manufacturing environments. Skilled in inventory management, meeting project deadlines and department relations to ensure
efficient production and on-time deliveries.
Overview
5
5
years of professional experience
Work History
QUALITY AUDITOR
West Pharmaceutical Services, Inc.
10.2018 - 01.2020
- Maintained partnerships with production team to provide feedback regarding product quality while utilizing quality control software to track and analyze product data.
- Participated in compliance inquiries and provided interpretation of data to guide investigators in creation of Corrective and Preventive Actions.
- Collaborated with manufacturing team to verify compliance with quality control processes to help minimize rework and keep costs low.
- Partnered with suppliers to establish clear expectations for product quality and conducted supplier audits to ensure adherence to those standards.
- Assisted management in developing effective quality control strategies based on audit findings. Optimized data collection methods during audits, enabling more accurate reporting of findings to stakeholders.
- Participated in cross-functional team meetings, contributing valuable insights from an auditor''s perspective to facilitate process improvements.
- Conducted root cause analysis of non-conformities, implementing appropriate corrective actions to prevent recurrence and identified discrepancies in product specifications and collaborated with engineering teams to resolve issues.
RECEPTIONIST
Chandler Eyecare.
01.2020 - 08.2021
- Collaborated with purchasing department to maintain optimal stock levels and avoid shortages or overstock situations.
- Gathered and reviewed data to determine areas in need of improvement while completing timely quality reports highlighting deficiencies and recommending corrective actions for inventory optimization.
- Able to understand and verify the procedures and policies of various insurance companies
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- .Increased overall operational efficiency by participating in continuous improvement initiatives and implementing best practices in materials management.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
RECEPTIONIST
Harmony Medical Care.
06.2021 - 09.2021
- Worked in liaison between patients and team staff to manage queries in a respected fashion
- Deliver and direct inquiries to the designated department
- Optimized inventory levels by collaborating closely with suppliers on demand forecasting and planning initiatives.
- Facilitated communication between internal teams and suppliers to resolve disputes quickly and efficiently.
- Clerical duties including multi line phone calls, fax, scheduling and payment clearance
- Process bills and organize patient files/documents maintaining order in the front office.
- Developed strong relationships with key suppliers, fostering collaboration and mutual growth opportunities.
- Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
- Monitored supplier performance for compliance with contract terms and quality standards.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
MATERIAL HANDLER
Dexcom.
01.2021 - 12.2021
- Cross-trained in multiple functions of the warehouse to ensure accountability and security of inventory while processing department improvement ideas
- Process all ingoing/outgoing mail and FedEx packages for the receiving and shipping department communicating with carrier representatives, arranging for special deliveries and shipment receipts.
- Transact, compile and maintain inventory for documentation and physical us while working effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Audit, analyze and correct discrepancies to reduce delay in product output to better help assign team duties.
- Expedited order fulfillment by accurately picking, packing, and shipping materials per customer specifications.
QUALITY TECHNICIAN
Lucid Motors.
07.2022 - Current
- Assisted to trouble shoot technical and physical issues promptly, minimizing disruption in daily logistics operations.
- Implemented process improvements, resulting in increased productivity while maintaining strict adherence to quality standards.
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems and generated reports to track performance and analyze trends.
- Conducted root cause analysis on inventory discrepancies, implementing corrective actions to prevent future occurrences.
- Coordinated with cross-functional teams on special projects requiring material support, ensuring seamless execution from start to finish.
- Reduced material obsolescence through diligent monitoring of expiration dates and proactive disposition of aging stock.
Skills
- Bilingual: Fluent in Spanish & English
- Full experience in Windows, Excel, Office
- Order Processing
- Problem-solving abilities
- Teamwork and Collaboration
- SAP ERP
- Inventory control
- Logistics Optimization
- Time management
- Continuous Improvement
Timeline
QUALITY TECHNICIAN
Lucid Motors.
07.2022 - Current
RECEPTIONIST
Harmony Medical Care.
06.2021 - 09.2021
MATERIAL HANDLER
Dexcom.
01.2021 - 12.2021
RECEPTIONIST
Chandler Eyecare.
01.2020 - 08.2021
QUALITY AUDITOR
West Pharmaceutical Services, Inc.
10.2018 - 01.2020
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