TAYLOR BURGET
Amarillo,TX
Summary
Results-driven Automotive General Manager with a proven history of leading top-performing dealerships across multiple major brands including Mazda, Hyundai, Toyota. Recognized for building high-efficiency operations, developing exceptional teams, and delivering award-winning customer satisfaction and profitability. Seeking a General Manager position with long-term growth and ownership opportunities, where I can leverage my leadership experience to build a strong, motivated team, elevate customer satisfaction, and drive sustainable profitability. Dedicated to finding a dealership and community to settle in long-term, contribute meaningfully, and provide a great place to raise a family while helping the business reach its full potential.
Overview
12
12
years of professional experience
Work History
General Manager
Mazda of Amarillo | The Khoury Group
04.2023 - Current
- Lead all dealership operations including sales, finance, service, and parts driving consistent top-tier performance across departments.
- Achieved Mazda President’s Club Award (2024) and currently on pace to repeat in 2025 — recognizing excellence in sales performance, customer satisfaction, and operational leadership.
- Increased sales efficiency by 250%, implementing data-driven processes and team training programs that maximized lead conversion and gross profit per unit.
- Boosted store profitability by 24%YOY through strategic cost management, inventory optimization, and enhanced sales forecasting.
- Built and developed a high-performing, low-turnover team, emphasizing culture, accountability, and professional growth to sustain long-term operational success.
- Implemented performance metrics and coaching systems that improved closing ratios and elevated overall dealership productivity.
- Partnered with OEM leadership to align dealership operations with brand standards and customer experience expectations.
- Oversaw marketing and community engagement initiatives that strengthened brand visibility and local reputation.
- Led our district in sales for 16 consecutive months, setting the benchmark for performance and customer engagement.
General Sales Manager
Hyundai of Del Rio | The Khoury Group
09.2021 - 03.2023
- Directed all front-end dealership operations, including sales, finance, and customer relations, with a focus on profitability and customer satisfaction.
- Achieved #1 in the State of Texas for Sales Efficiency at 339.32%, setting a statewide performance benchmark recognized by Hyundai Motor America.
- Awarded Hyundai Dealer of the Year (2022) for exceptional sales performance, customer service, and overall operational excellence.
- Built and led a motivated, high-performing sales team, driving accountability, skill development, and long-term retention.
- Developed and implemented strategic processes to reduce aged inventory, improving turnover rate and optimizing cash flow.
- Championed a customer-first sales culture, elevating satisfaction scores and repeat business through personalized service and consistent follow-up systems.
- Collaborated with ownership and manufacturer representatives to align dealership strategy with brand objectives and market trends.ncreasing customer satisfaction ratings.
General Sales Manager
Toyota of Del Rio | The Khoury Group
05.2019 - 08.2021
- Directed all dealership sales operations with a focus on profitability, customer satisfaction, and long-term growth.
- Achieved Toyota President’s Club Award (2019) — recognizing exceptional performance in sales volume, customer retention, and operational excellence.
- Increased sales efficiency by 101% year-over-year, implementing streamlined sales processes and data-driven performance tracking.
- Built and developed a highly trained, motivated sales team dedicated to delivering an exceptional customer experience.
- Fostered a customer-first culture, improving satisfaction scores and increasing repeat and referral business.
- Enhanced dealership productivity through improved inventory management and cross-departmental coordination.
- Collaborated closely with manufacturer partners to align store performance with brand objectives and customer service standards.
General Sales Manager
Asbury Automotive Group
03.2017 - 04.2019
- Oversaw all front-end operations for one of Asbury Automotive Group’s top-performing Toyota dealerships, driving excellence in sales, customer experience, and profitability.
- Led a high-performing sales team with a culture of accountability, motivation, and consistent top-tier results.
- Maintained #1 ranking in district sales performance through disciplined process management and results-focused leadership.
- Recognized as a Top 50 Toyota Dealership in the Nation, reflecting sustained volume growth, superior customer satisfaction, and strong manufacturer relationships.
- Designed and implemented targeted sales strategies that increased closing ratios and boosted gross profit across new and pre-owned departments.
- Partnered with finance and service leadership to improve cross-departmental performance and overall dealership efficiency.
- Mentored management-level staff, fostering leadership growth and internal promotion within the organization.
Finance Manager
Hendrick Automotive Group
01.2014 - 02.2017
- Managed all finance and insurance (F&I) operations with precision, ensuring compliance, profitability, and customer satisfaction.
- Maintained a clean and organized CIT, consistently keeping all contracts under 7 days old, setting a standard for efficiency and accuracy.
- Achieved the highest backend PVR in the group for two consecutive years, maximizing profitability while maintaining transparency and trust with customers.
- Played a key role in growing the finance department, optimizing product penetration, and elevating overall departmental performance.
- Developed and sustained strong relationships with banks and manufacturers, ensuring competitive financing options and seamless contract funding.
- Drove customer satisfaction through clear communication, ethical selling, and a focus on creating a positive, efficient buying experience.
- Collaborated with sales and management teams to streamline the deal process, reduce funding delays, and enhance overall operational flow.
Skills
- Strategic Leadership & Team Development – Proven ability to build, train, and motivate top-performing sales and management teams with low turnover and high accountability
- Operational Excellence & Profit Optimization – Expertise in increasing sales efficiency, improving profitability, and maintaining top-tier dealership performance metrics
- Customer Experience & Retention Strategy – Deep focus on delivering world-class customer satisfaction and driving repeat and referral business through process-driven service
- Financial Management & Performance Analysis – Skilled in P&L oversight, F&I optimization, and implementing data-driven strategies to sustain growth and profitability
- Manufacturer & Lender Relations – Strong relationships with OEMs and financial institutions to align goals, secure favorable terms, and maximize dealership performance
Accomplishments
- Mazda of Amarillo – Achieved Mazda President’s Club (2024) and currently on track for 2025; led the district in sales for 16 consecutive months, increased sales efficiency by 250%, and boosted store profitability by 24% year-over-year.
- Hyundai of Del Rio – Earned #1 in the State of Texas for Sales Efficiency (339.32%) and Hyundai Dealer of the Year (2022) by building a motivated, high-performing sales team focused on customer satisfaction and process improvement.
- Toyota of Del Rio – Drove a 101% year-over-year increase in sales efficiency and achieved Toyota President’s Club (2019) through leadership, training, and customer-first initiatives.
- Toyota – Asbury Automotive Group – Consistently ranked #1 in district sales and recognized as a Top 50 Toyota Dealership in the Nation, leading one of Asbury’s highest-performing sales operations.
- Toyota - Hendrick Automotive Group – Maintained a clean CIT under 7 days, achieved the highest backend PVR in the group for two consecutive years, and strengthened finance operations through bank and manufacturer partnerships.
Timeline
General Manager
Mazda of Amarillo | The Khoury Group
04.2023 - Current
General Sales Manager
Hyundai of Del Rio | The Khoury Group
09.2021 - 03.2023
General Sales Manager
Toyota of Del Rio | The Khoury Group
05.2019 - 08.2021
General Sales Manager
Asbury Automotive Group
03.2017 - 04.2019
Finance Manager
Hendrick Automotive Group
01.2014 - 02.2017