Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Madeline Gropman

Detroit,MI

Summary

Accomplished senior project manager with a strong international background, offering expertise in navigating global markets and fostering cross-cultural collaboration. Demonstrated success in the electric vehicles industry, leveraging extensive knowledge to drive impactful projects and deliver exceptional results. Proven track record in consulting, change management, and providing strategic guidance for clients and/or users. Recognized for exceptional leadership skills, empowering teams to achieve their full potential and consistently exceed project goals.

Overview

7
years of professional experience
1
Certification

Work History

Ford Motor Company

Senior Project Manager, Organizational Change PM
09.2024 - Current

Job overview

  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their PM, digital SmartSheet skills and career growth.
  • Designed processes and systems supporting HR Benefits business needs before, during and after transitions of new systems or changes in policy.
  • Partnered with business teams to understand needs and mitigate potential problems with a widescale system change. (Company-wide implementation)
  • Identified impacted parties, business partners and resources required for planned changes to Ford's Benefits program.

Ford Motor Company

Senior Project Manager
03.2023 - 09.2024

Job overview

  • Own end-to-end experience strategy for current and future Ford Customer Experiences and overseeing all phases of development, launch, and execution of various projects.
  • Lead user-centric design practices with Experience Designers to innovate and craft exciting new products and services across digital and physical touchpoints for Ford.
  • Develop strategic plans in collaboration with cross-functional teams, ensuring alignment with CX, Marketing, and Technology to present to Executive LEadership.
  • Created and established organization-wide implementation of foundational programs and processes lead by the PMO.
  • Lead and managed the coordination of monthly "Demo Days," overseeing design reviews involving 10+ Ford organizations coming together to foster cross-stakeholder collaboration on behalf of the Experience Design group.
  • Facilitated executive-level engagement to ensure successful event execution and alignment with strategic objectives and challenging schedules

Rivian

Project Manager, Mobile Service Operations
06.2021 - 08.2022

Job overview

  • One of the few handpicked employees selected to be part of Rivian's first public event tours, First Mile, unveiling Rivian to the public across the country, as Product Specialist
  • Expertly trained on how to be a brand ambassador, not only for Rivian, but also how to push EV strategy to the public - whether on a technical level or level of our common gas car owner
  • Responsible for the Mobile Service Operations program company-wide, including launch of North American Market and preparation and planning for European launch
  • Began strategy and execution of Mobile Service with cross-functional collaboration with engineering, L&D, Service Centres, Marketing, and others
  • Coordinated and created a program to collect and execute feedback given to us from the field technicians, managers, and main customers - our service technicians

Linkfluence

Global Project Manager
02.2020 - 06.2021

Job overview

  • Brought on and nurtured six new global projects in the first ten months of employment, as well as created and executed RFP-rescue-plans for retaining clients
  • Responsible for ensuring business deliverables identified and accounted for in project plan, as well as creating said plans
  • Continuously monitored and reported project status while identifying and managing project scope, time, risk and ensure successful delivery for project KPIs
  • Organized global campaigns and webinars while leading Project Management branch for automotive portfolio
  • Main clients: Porsche, Toyota, Bayer
  • Joint webinar coordination with Toyota Motors Europe on the topic; E-Mobility and the Future
  • Fostered global relationship between Linkfluence and Automotive News

The Gap Partnership

Consulting Project Manager
04.2018 - 02.2020

Job overview

  • Coordinate input and approval of various project configuration and decision documents for clients amounting up to over500 million in deliverables
  • Provide guidance and support during execution of change management activities
  • Align cross-functional business teams externally and internally to help ensure alignment of goals for project and business case

Education

Universität Duisburg Essen
Essen, Germany

Bachelor of Science from Professional Working Betriebswirtschaftslehre/Business Administration

University Overview

  • Learned German intensively to be able to study and complete my (international) Business Management Degree in a foreign language
  • Tutored German pupils in English and Spanish during my studies

University of Windsor
Windsor, ON

Bachelor of Science from International Business

University Overview

  • Honour's Business Administration Co-op Program
  • Minor's: Foreign Languages and Political Science
  • Odette School of Business Commerce Society
  • Model United Nations
  • Delta Zeta
  • Women in Leadership Club

Broward College
Pompano Beach, FL

Dual-Enrollment from Business And Commerce

University Overview

  • Florida Dual Enrollment Program Attended college and received credit for both high school and college courses simultaneously. Funded by the state of Florida for exceptional high school students.

Skills

  • Agile Methodology
  • Client Relationship Management
  • Decision-Making
  • Electric Vehicles Expert
  • German and Foriegn Languages
  • Communication Skills
  • Negotiation
  • International - Localization
  • Project Planning
  • Scope Management
  • Meeting facilitation
  • Team Management

Certification

PRINCE2 Project Management Certification

Google Project Management Certification

Linkfluence/Meltwater - Social Intelligence for Digital Marketing Certification

Certified HIPAA Professional (CHP)

Languages

Dutch
Limited Working
French
Limited Working
German
Native or Bilingual
Japanese
Elementary
Spanish
Full Professional
English
Native or Bilingual

Timeline

Senior Project Manager, Organizational Change PM

Ford Motor Company
09.2024 - Current

Senior Project Manager

Ford Motor Company
03.2023 - 09.2024

Project Manager, Mobile Service Operations

Rivian
06.2021 - 08.2022

Global Project Manager

Linkfluence
02.2020 - 06.2021

Consulting Project Manager

The Gap Partnership
04.2018 - 02.2020

Universität Duisburg Essen

Bachelor of Science from Professional Working Betriebswirtschaftslehre/Business Administration

University of Windsor

Bachelor of Science from International Business

Broward College

Dual-Enrollment from Business And Commerce
Madeline Gropman