Grover "Cee" Edwards
Wilmington,North Carolina
Summary
At Markraft Cabinets, LLC, I spearheaded initiatives that grew the company from $10M to $64M, demonstrating exceptional strategic planning and leadership. My expertise in business development and operational excellence, coupled with a knack for fostering strong relationships and driving revenue growth, showcases my ability to exceed organizational objectives.
Overview
29
29
years of professional experience
Work History
President
Markraft Cabinets, LLC
01.2013 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Managed downturns in markets by making tough decisions and strategizing to ensure company success.
- Grew company from one location to 5 locations and from $10M to $64M.
- Built partnerships with vendors and negotiated best cost factors across all markets serviced.
- Implemented processes for accountability and to ensure highest level of service.
- Structured compensation plans for accountability based on results that were in line with company core values and expectations.
Director of Sales and Marketing
Markraft Cabinets, LLC
01.2005 - 12.2012
- Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
- Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
- Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
- Analyzed sales and marketing data for improved strategies.
- Mentored junior staff members on best practices for successful sales and account management techniques, resulting in higher close rates across the team.
- Secured major client contracts by delivering persuasive presentations that highlighted the value of our products and services.
- Analyzed industry trends and competitor activities to inform strategic decision-making and maintain a competitive edge.
Account Representative/Project Manager
Markraft Cabinets, LLC
05.1996 - 12.2004
- Called on builders of new construction homes
- Went from $0 to handling over $3.5M of revenue.
- Measured, laid off kitchens on floor, designed using 2020 CAD, met with customers in showroom, walked jobs at completion to hold installers accountable and ensure customer satisfaction and make sure end result met customer expectations per contract.
- Followed up with customers and builders to assess satisfaction and current needs.
- Kept detailed records of customer interactions for optimal traceability and ensure details from consultations were transferred through out process from start to completion of project.
- Developed presentations showcasing product offerings tailored specifically to individual client needs, driving interest in our services furthering the closing process effectively.
- Collaborated with internal teams to develop tailored solutions for key accounts, fostering long-term partnerships.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
Warehouse/Delivery
Markraft Cabinets, LLC
06.1995 - 05.1996
- Supported warehouse operations through loading and unloading trucks, reporting discrepancies, and ensuring proper staging and organization of product.
- Checked product in and out and managed through processes to minimize damage or loss of product quality.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouse and on jobsites.
Education
Bachelor of Science - Communications
Barton College
Wilson, NC05.1995
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Employee Relations
- Staff Training
- Project Management
- Sales and Marketing and Budget Management
- Business Development and Revenue Growth
- Contract Negotiation, Vendor Sourcing and Negotiations
- Operations Oversight
- Cost Control
Timeline
President
Markraft Cabinets, LLC
01.2013 - Current
Director of Sales and Marketing
Markraft Cabinets, LLC
01.2005 - 12.2012
Account Representative/Project Manager
Markraft Cabinets, LLC
05.1996 - 12.2004
Warehouse/Delivery
Markraft Cabinets, LLC
06.1995 - 05.1996
Bachelor of Science - Communications
Barton College
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